Hired 6 times
9 years in business
(Central Time Zone)
Mon - Fri
8:00 a.m. to 6:00 p.m.
Credit card, Paypal
Photos and Videos
15 photos and 1 video
Move out cleaning
Works with houses with pets
I’ve hired this company a few times. First time was good Second time the last was ONE Hour late! Third time canceled on me last minute after schedule my day around it Fourth time no call no show Not Reliable Not Consistent Poor Customer ServiceApr 8, 2018Verified
Great job, required some supervision and input. Had some stuff to re-do but great attitude. Boss gave me next cleaning for free. Would certainly use them again.Mar 3, 2018VerifiedThe Loft Cleaners's reply
Thank you for business and detailed feedback, Remember to book again on us!
Thank you I asked for two people, the ladies did great my concern was it would take too much time, but Violet and Angela managed to get the job doneNov 25, 2017Verified
Very niceDec 31, 2017Verified
ADec 28, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Tell us the dates and times you prefer and we will structure a plan that fits within your budget and never exceeds it. Some companies provide a range of estimated prices, but their actual bills can far exceed your expectation. We will NEVER do that.
- What is your typical process for working with a new customer?We welcome all new customers! Our goal is to win you over with our professionalism, trust, and skills. We love to talk out the details of the job with you so we can meet (and exceed) our expectations.
- What education and/or training do you have that relates to your work?Green Cleaning Company Certification, Chemical Hazards Certification, Customer Service Certification