Thanks was very knowledgeable and nice will use again!Nov 13, 2018Verified
Greg was able to come out the same night as our initial conversation. He was thorough in his explanations and receptive to questions. I actually contacted Greg the next day to ask for another job. He returned within two days and installed a new garbage disposal. Another job well done. I would certainly recommend Greg and Colossal Plumbing, and will be happy to hand out his card to friends and family that require plumbing services.Sep 21, 2018Verified
Greg Floyd came and investigated our plumbing problem which was very minor, but because of that, he didn't charge us. We gave him $20.00 He was not only punctual but early. He was very professional and efficient. We would definitely hire him again.Oct 2, 2018Verified
Greg was very professional, knowledgeable, courteous and friendly. He addressed the problem in a timely manner and was able to resolve it. Also, he offered a more than reasonable price. The online payment system was super easy. Definitely keeping his contact in the future. Absolutely great service!Sep 26, 2018Verified
Excellent customer service, communication was easy, very professional and friendly. Will definitely use again!Sep 17, 2018Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Free estimates within 30 minute drive time. No additional fees between 6am - 8pm Monday-Friday and 6am-2pm Saturday.
- What is your typical process for working with a new customer?Chat about the details of the project. Come out and look at the project if needed. Inspect rest of the house for lurking plumbing problems. FREE! Give customer an estimate for the project and notify of any other issues uncovered. Complete project in a timely manner, leaving the job site clean.
- What education and/or training do you have that relates to your work?I have 2 years of college and 2 years of technical training in the plumbing industry. I have been in plumbing for 15 years, a journeyman plumber for over 6 years, and started my own company and helped build others as well.