FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Distance to job and traffic getting there does have to play a part in setting initial cost.
- What is your typical process for working with a new customer?
Have a conversation about priorities and I take a lot of notes. These notes are recorded digitally in customer care software so we remember the important detail for future visits.
- What education and/or training do you have that relates to your work?
Bachlors of computer science in network security.