What is your typical process for working with a new customer?
First we will evaluate the job and determine the best course of action to either waterproof the basement or crawl space, repair the foundation or any wall cracks, or lift and level any concrete. Once we have a plan, we will ensure the customer is fully aware of everything we will be doing. Upon receiving the go ahead from the customer, we begin construction of the waterproofing system, installation of foundation piers, or the crack repair process.
What advice would you give a customer looking to hire a provider in your area of work?
Be sure you've got someone who is experienced! A brand new company may not know the ins and outs of these types of projects.