Off The Leash Animal Grooming (in home grooming)
About this pro
The first time I schedule an appointment they had to cancel due to an emergency. I thought to myself ok we all have emergencies that are unforeseen. The second time I texted and she responded quickly then it took over an hour and I did not hear back. I texted her and thanked her for her time. She texted right back and scheduled for Sunday at 1:00 pm it's passed one and I texted to follow up and the response was that they did not get a location which is not true I had sent it through email. My impression is that this young lady is not mature enough to own a business and does not have any consideration of a customers time. Waste of time and very unprofessional customer service skills.Aug 12, 2018Verified
These two ladies did a great job, were quick and loved on Chuck the whole time! My pup was very comfortable with them and looks great! Highly recommend!Apr 23, 2018Verified
I know that my dog can be a pain to groom, but Joanne and Jazmin give so much patience to my aggressive pup. Eventually my dog give up fighting and allow them to groom at peace. I would definitely ask them to groom again. ❤️ I will not put up to my previous groomer that does not allow people see their dog get groomed. I highly doubt that they treated my dog with care. At home grooming are so much worth it.Jan 16, 2018Verified
These girl's we're awesome and best of all my teddy loved them he wouldn't stand still looking for them I strongly recommend them if u want the best call them off the leash animal grooming 516-220-5610 Joanne and jazmin 516-313-4132Jul 25, 2018Verified
Haven't started job yet, but they seem compassionate and dedicated.Jul 22, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?My prices include the entire package. I do everything Petco or Petsmart can do for your dog/cat. Plus we give a one on one with your Pet and give them lots of TLC.
- What is your typical process for working with a new customer?I explain my services and they tell me what they need.
- What education and/or training do you have that relates to your work?I have my grooming certificate from Petco in 2001 and just renewed my skills on a online program.