About this pro
5 years in business
6 hires on Thumbtack
They taught me things about the internet and our cyber world I didn't even know existed. Abby was very easy to work with, any time I reached out to her she always responded right away and even through I'm somewhat tech challenged, she always explained things in a way I could understand and never talked down to me. I did some shopping around before I hired them, and not only did the sites they developed impress me, but I liked the way in their quote they itemized every step along the way and gave me the option on some steps, it helped to justify their price. much better than what I got from other companies who gave only one price, I was never sure what I was paying for. At that time, I believed their pricing was very fair, but after going through the process with them. I now believe their price was more than fair, they went above and beyond and were very detail orientated. I would recommend them to anyone and for those reasons I give them five stars!Dec 20, 2016Verified
Our e-commerece website (oakiwear.com) launched on time Sept. 1st 2016. We are extremely happy with the outcome and could not speak highly enough about Abby and Travis and their effective team. Communication was top-notch as we were consistently briefed on project progress. Specific requests were met with open, problem-solving minds and turn-arounds were quick. A large task they excelled at was how many product skus we had and how many categories we aimed to achieve on the new site for customizable sale options and product search navigation ease for our customers. We always felt like we were a top priority when meeting in-person, on the phone and via quick-response emails. You will enjoy working with Abby and Travis on your next project.Sep 22, 2016Verified
We have just began working together and in one day they have already made big strides to get my website moble ready. They are very professional and I'm impressed with how good they are communicating with me about my project. Their prices are very good as well! So far I'm impressed!Dec 17, 2016Verified
We used Travis and his team to re-design our existing web site. With the old website we were no where to be found on google and had less than 5 leads in 12 months. After Travis re-designed our website we can now be found on the front page and in the last 3 months we have had over 12 leads. We also notice daily activity on our facebook page, something we never before noticed. Thank you Travis and Abbey at NW Media Collective.Apr 28, 2016
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- What should the customer know about your pricing (e.g., discounts, fees)?We have some standard pricing for website maintenance packages, but majority of our work is custom. We will meet with the client to discuss what they need and then provide a flat quote to make it happen. Sometimes we will even break it up into phases or payments to get the website they ultimately want.
- What is your typical process for working with a new customer?We like to meet in person or by phone and hear what the customer needs. Then we come up with a plan internally, and provide them with a complete quote. sometimes if the project is complex enough it will require a few more calls and brainstorming to discuss how to make the project work in a digital space.
- What education and/or training do you have that relates to your work?BA in Digital Media and Professional Photography 10 years working on WordPress, and 3 plugins listed on WordPress.org