FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price our products according to the number of hours we'll invest on our part, along with the technical nature of the work being performed. If you've already received a quote, we may be able to beat it - so make sure you contact us before you go with someone else!
- What is your typical process for working with a new customer?
We always like to reach out and set a first meeting so we can better understand your company and what your expectations are. We want you to feel comfortable working with a new partner, so we'd prefer to come to you if possible. After touching base to get a sense of what you need help with most, we'll fine tune a strategic plan that outlines what we need from you, along with what we're going to do to help you craft a successful online presence. We typically get to work either the same day as our first meeting or the first business day after (so immediately). Time is money, and we don't want to waste your money. We don't maintain a physical office to save overhead, but are more than willing to travel to you, which is often more convenient for our clients anyway.
- What education and/or training do you have that relates to your work?
We have 24 years of experience between us working in the SEO, Graphic Design, and Internet Marketing fields. Several of our employees have 4 year degrees in relevant fields along with multiple certifications relating to online marketing.