FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every home will be priced according to how many bedrooms and bathrooms you own. Services such as laundry, fridge cleaning, oven cleaning, and interior window cleaning are extra and an additional cost will be added to your base price if that service is requested. We also provide our customers with discounts if they book a cleaning with us on a weekly, biweekly, or monthly term.
- What is your typical process for working with a new customer?
Our process for new customers usually includes us writing down the information we need before the day of the cleaning such as: How will we be entering your home? Do you have any specific instructions or unique needs? Will there be any pets in the home and if so, how will they be taken care of during the cleaning process?
- What education and/or training do you have that relates to your work?
We have 5+ years of professional experience working in the cleaning industry.