FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Since the cost for replacement parts can depend on the manufacturer of the part, we need to diagnose exactly whats wrong first, then determine the cost for parts and labor. We charge $55.00 for a appliance call and $65.00 for a heating or air conditioning service call. Once diagnosed we will give you a price to fix, then with your approval fix it for you. We will provide a FREE ESTIMATE for the replacement of a heating and air conditioning system. We do need to look at the specifics of the job before we can provide the estimate
- What is your typical process for working with a new customer?
We typically start with a new client by trying to determine what sounds or clues the equipment is telling the client. For example, Is there air blowing out of the vent but it's not blowing cold air. Does the system run constantly? Is water exiting from the drain line outside the house? These are a few examples that could point us in the direction of what is going on with the system.
- What education and/or training do you have that relates to your work?
We are constantly, updating through the manufacturers changes that affect the equipment we service.