FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
INDIVIDUAL: 1 day (3 hours) one-on-one $100 | 3 days (9hours) $250 | GROUPS: $45 a surfer | CAMP: (RECOMMENDED) 5 days: $280
- What is your typical process for working with a new customer?
Determining a customer's comfort level in the water, then determining the customer's goals and expectations of our services/company, explain what we expect of the students and what service/regimen best suited their individual needs, answer any questions the customer may have, and finally ensure that their is a significant level of trust and understanding between the instructors and the students.
- What education and/or training do you have that relates to your work?
All staff have worked for prior surf lesson schools, have college degrees (business administration, business management, etc.), are CPR certified, have extensive training as lifeguards, and mentor/motivational training (leadership).