What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is incredibly reasonable and I promise, worth every penny! I generally require a 50% deposit upon signing the contract and will work with my clients to determine an appropriate payment schedule for the remaining balance.
What is your typical process for working with a new customer?
The typical process includes a phone call or initial meeting to find out about the wedding couple and/or individual hosting the event so I can get an idea of their visions, wants, needs for the day. I like to understand what the clients' expectations are. During this call/meeting I take the time to explain the packages that I offer and the service that are included with each package. Our call or meeting is followed up with a quote. If the quote is agreed upon I send over a contract in addition to several forms/documents that are helpful to me in the planning process. Depending on the package selected determines the next course of action. All of my packages include unlimited calls, texts and/or emails (within reason, of course) so that you know you can always reach out!
What education and/or training do you have that relates to your work?
I am currently in the process of becoming a certified event planner through the International Institution of Event Management (which is a nationally recognized organization).
How did you get started doing this type of work?
I was a corporate event planner for the past 6 years before deciding I wanted to follow my dreams if owning my own event planning company. This has also provided me the flexibility to be home with my daughter (who is a toddler).
What types of customers have you worked with?
I have worked with high net-worth clients, same sex couples, corporations, non-profit organizations and various other wonderful wedding couples and individuals
Describe a recent project you are fond of. How long did it take?
I recently coordinated a beautiful rustic meadow wedding in the Lake Tahoe, CA area and it was absolutely beautiful. There were 175 guests and everyone had an amazing time!
What advice would you give a customer looking to hire a provider in your area of work?
Having a Coordinator is so instrumental in the wedding planning process and having someone to relieve you and your family of any stress is so important! It is certainly an added cost, but from my experience in the industry and also having attended dozens of weddings - it is money well spent!
What questions should customers think through before talking to professionals about their project?
Budget! It is important to know what your budget is for each service when planning your event. You also want to make sure you find someone who knows and understands your wants, needs, visions for your special day. I always like to find out very specific information about certain event guests so that I can better service my clients, their family and friends (i.e. dietary restrictions, alcohol intolerance, handicap accessibility, etc.) You also want to make sure you have a clear vision so that when you meet to discuss the project you can clearly explain your desires!