FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Normally, We use websites calculators that have been set up by average contractor prices for most areas. We use Homewyse.com very frequently. They give detailed pricing for just about any job any is very accurate.
- What is your typical process for working with a new customer?
Small projects we will come out asap and get the job done. Some need to be looked at but others do not. Large projects in the construction field must be looked at, measured, and of course meet our customers face to face and talk about their vision and what they expect. We listen and try to imagine what you imagine. We want your vision to come to life. Next we will take a day or two to price all materials and labor costs. We send a detailed "estimate" invoice first. If and when the estimate is accepted we will send an invoice. Most if not all jobs require at least half down to cover a large portion of the materials cost. We also bring or email a contract that both the customer and the company representative will sign. We set up a start date which is not to exceed 2 weeks from signing unless the customer has a later date in mind. During the project we keep the home owner in constant update. If any problems arise we always talk with the home owner before any extra work is performed. Safety on the job is a top priority. For our team but also for your home and our customers. We would never do anything that would jeopardize anyone's safety or could cause later damage to a customers home. And we are available 24/7 to answer any questions. Our final invoice we send to the customers email. This will be in online form and can be downloaded as a pdf. We will accept credit card payments if needed but we would prefer checks. CC payments over $500, a 2.4% transaction fee will be added.
- What education and/or training do you have that relates to your work?
I have learned over the past 25yrs working in every field of construction.