What should the customer know about your pricing (e.g., discounts, fees)?
We have both free proposals and time and material type pricing
What is your typical process for working with a new customer?
What education and/or training do you have that relates to your work?
How did you get started doing this type of work?
Jeff, the owner, started out working with his father in plumbing
What types of customers have you worked with?
Residential, schools, businesses, churches, hospitals
Describe a recent project you are fond of. How long did it take?
Lake House in Lake Geneva - custom and very challenging with 7 bathrooms and radiant heat. The project took about 6 months
What advice would you give a customer looking to hire a provider in your area of work?
Over time we have seen plumbers come and go. When websites reference "100 years of experience" be wary. Check with WI Development site as most of them have only been a company a short time.
What questions should customers think through before talking to professionals about their project?
A realistic start time