FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Due to thumbtacks automatic bidding promotion some fees may be slightly higher or lower than automatic bid sent. With thumbtacks system lead fees will applied AFTER initial quote
- What is your typical process for working with a new customer?
Do an assessment of what needs to be done, learn what the customers priorities are and what needs to be taken of. Explain the process of what will be done and answer any questions customer may have.
- What education and/or training do you have that relates to your work?
I have over 5 years experience working in water damage restoration and carpet cleaning. Working for all types of residential and commercial properties across multiple states, as well as being certified with the IICRC has given me the proper knowledge to effectively clean your property.