|Sunday||7:00 a.m. to 7:00 p.m.|
|Monday||7:00 a.m. to 7:00 p.m.|
|Tuesday||7:00 a.m. to 7:00 p.m.|
|Wednesday||7:00 a.m. to 7:00 p.m.|
|Thursday||7:00 a.m. to 7:00 p.m.|
|Friday||7:00 a.m. to 7:00 p.m.|
|Saturday||7:00 a.m. to 7:00 p.m.|
About this pro
Bait and switch or employees not appropriately trained. We provided description and photos of our front steps project. We were impressed by the many positive reviews Couture Grounds received compared to other interested parties. Couture Grounds visited our home and saw with their own eyes the area we wanted steps added. Couture Grounds quoted $6,000 total job cost, depending on the paver style chosen. We scheduled a second visit, this time with Couture Grounds designer to help us pick pavers. To our surprise, the designer informed us that the quote would increase substantially. The grade was higher then they thought and promised a quote shortly. I could understand if their quote was based on photos, but it wasn’t. They requested to visit our home to provide the quote. So either Couture Grounds did the old bait and switch, or their employees are not appropriately trained to quote jobs. In the end, dealing with Couture Grounds was a letdown and a waste of time.Sep 15, 2018VerifiedAnthony L.'s reply
Stephen, thank you for your feedback and I apologize you feel negatively towards our company and our service. Unfortunately, since you never received a formal quote from us and we never received a deposit from you, estimations are subject to change based on the needs of the job. I apologize for any inconvenience or confusion.
Anthony Lancaster and his team were remarkable. I cannot believe they worked so hard and long in the hazardous extreme heat we are having. Timelines, quality and craftsmanship were on-point. You will not be sorry.Aug 7, 2018VerifiedAnthony L.'s reply
Patti, thank you for your review and kind words. We were happy to complete this job for you and are glad you are pleased with the results.
I recently hired Couture to cut my lawn. They were very quick to respond to my needs. So far they are doing a great job at a reasonable price. I have always cut my lawn myself but hired Couture due to recent time constraints. With that said, I may end up keeping Courure lawn service due to the great job they are doing.Sep 1, 2018VerifiedAnthony L.'s reply
Thank you for the feedback, Kevin! Looking forward to working together in the future.
Anthony was both professional and personable. He and his team made sure the job was done to my satisfaction, and I am very pleased with my new landscaping. I recommend Couture Grounds heartily.Aug 23, 2018VerifiedAnthony L.'s reply
Thank you for the review, Donna! We greatly appreciate your positive feedback.
I highly recommend Anthony and his crew. We are so happy with our patio. Working with Anthony was a pleasure. He really listened to our needs and went above and beyond.Jul 3, 2018VerifiedAnthony L.'s reply
Thank you for the review and feedback Dianna. It is greatly appreciated!
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- What should the customer know about your pricing (e.g., discounts, fees)?We offer discounts all the time & quality exceeds the cost! Which is true value!
- What education and/or training do you have that relates to your work?Currently attending LongWood Gardens to get my Certificate of Merit in Landscape Design & over 10 years of experience in landscaping!
- What advice would you give a customer looking to hire a provider in your area of work?Good work ain’t cheap & cheap work ain’t good!