FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Grooming starts at $45 and goes up depending on coat, breed and size of dog. Bathing starts at $20 and also increases based on size, coat and breed. There are additional charges for flea treatment, dematting and extended hand scissoring work. I also offer a variety of walkin services ranging from nails to simple face trims.
- What is your typical process for working with a new customer?
I always start off with what the customer needs. It is key to know what their puppy needs done so I am able to fully understand and provide the results that are wanted. I also use this opportunity to give the customer a rough estimate of what they will be changed. I follow it up by letting them know what is required for their appointment and then booking the appointment, making sure we both have the right time and day.
- What education and/or training do you have that relates to your work?
Professional Dog Grooming Certification provided by Animal Behavior College for graduating as an honors grooming student. I have five years experience and have trained under a retired award winning groomer.