About this pro
Timely, accurate, friendly.Apr 20, 2017Verified
We had what we considered a rather complicated tax year - new job, move to another state, income in two different states, interview expenses. It clearly wasn't complicated at all for Randi. I am so glad we decided not to D.I.Y this year's tax return and very happy we chose Randi to work with.Mar 21, 2017Verified
Randi Carr is very easy to work with and gave us a plan so that we can work toward breaking even on income taxes. I will be referring Ms. Carr to friends and family.Mar 17, 2017Verified
Randi was very professional and thorough when interviewing us for preparation of our tax return. She was very knowledgeable and was able to gather all the necessary information for preparation of our return in under an hour's time. She identified items we were missing and gave us a list of these things she needed to complete our return. Once we provided these items, Randi completed the federal and state returns quickly. We're looking forward to working with her again!Mar 6, 2017Verified
Great value and super nice. I felt like a person instead of just another stack of papers. Randi will be doing our taxes for as long as she want to do this.Apr 20, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?I base my price on the complexity of the tax return. It takes almost as much time to prepare some forms if the income is $100 or $100,000. I try to make my rates competitive with others in the area. I give discounts to firefighters, police, first responders and military personnel. I really appreciate the sacrifice they make to keep us safe and this is a small way I can pay back.
- What is your typical process for working with a new customer?I like to meet with people personally; however, I have many clients across the country with whom I communicate by telephone, fax, email, etc. I work evenings and week-ends to make it most convenient for my clients.
- What education and/or training do you have that relates to your work?I have a Bachelor's of Science degree from the University of Iowa and I take a minimum of 40 hours of continuing credit in tax preparation and training each year.