About this pro
Timely, accurate, friendly.Apr 20, 2017Verified
We had what we considered a rather complicated tax year - new job, move to another state, income in two different states, interview expenses. It clearly wasn't complicated at all for Randi. I am so glad we decided not to D.I.Y this year's tax return and very happy we chose Randi to work with.Mar 21, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?I base my price on the complexity of the tax return. It takes almost as much time to prepare some forms if the income is $100 or $100,000. I try to make my rates competitive with others in the area. I give discounts to firefighters, police, first responders and military personnel. I really appreciate the sacrifice they make to keep us safe and this is a small way I can pay back.
- What is your typical process for working with a new customer?I like to meet with people personally; however, I have many clients across the country with whom I communicate by telephone, fax, email, etc. I work evenings and week-ends to make it most convenient for my clients.
- What education and/or training do you have that relates to your work?I have a Bachelor's of Science degree from the University of Iowa and I take a minimum of 40 hours of continuing credit in tax preparation and training each year.