|Monday||7:00 a.m. to 6:00 p.m.|
|Tuesday||7:00 a.m. to 6:00 p.m.|
|Wednesday||7:00 a.m. to 6:00 p.m.|
|Thursday||7:00 a.m. to 6:00 p.m.|
|Friday||7:00 a.m. to 6:00 p.m.|
|Saturday||7:00 a.m. to 6:00 p.m.|
About this pro
Direct2Tech have helped me several times with computer problems. They know their stuff and go out of their way to provide good customer service. They care not only about businesses but about the gamer too.Aug 13, 2018
work not done yet, but very good initial conversation; agent took a lot of time with me to understand the problem and give me an estimate.Apr 3, 2018Verified
On time, no nonsense, qualified and quality workmanship. The guys went out of their way…way out of their way…to keep an appointment, and did so by keeping in touch via phone all day. Excellent in all regards.Jul 5, 2018
Kalvin was extremely professional! He installed 5 HDTV’s in my home. Surprisingly he was very fast with the service. I will be calling him again for my next job.Jul 6, 2018
Had any issue with my computer & Was looking for a same day solution. These guys truly are the best! Extreamly knowledgeable with fantastic service. The tech ran a diagnostic and figured out the problem and a solution quicklyJul 3, 2018
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Our Standard pricing for a computer repair onsite starts at $79.99. We offer discounts and specials through out the year.
- What is your typical process for working with a new customer?Typically, when a customer contacts us we try to discover what the source of the issue is by asking questions. Sometimes issues can be fixed online versus a visit to the location. The customer will provide us with information pertinent to the job including address and telephone number. We will then quote the customer a price for the job by email. Once the customer agrees to the price, we would then ask for an authorization hold on the customers credit or debit card
- What education and/or training do you have that relates to your work?All of our computer techs take the Computer Technology Industry Association's (CompTIA) A+ certification exam. CompTIA is a vendor-neutral organization that certifies computer techs in many areas like computer networks, servers, and security applications. The A+ certification is the group's basic, entry-level designation that provides proof of a professional's skills and abilities to install and maintain computer systems.