FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have three ways of pricing: 1. Flat Rate (Local Moving)- Sometimes our customers will need only a couple or even one piece of furniture moved. A to Z offers set flat rated prices for even the smallest moves to make moving even just one piece affordable. 2. Hourly Rate (Local Moving)- Our hourly rate is 150.00 per hour with three movers and one truck. Jobs that are estimated to be three hours or longer go by the hourly rate. 3. Flat Rate (Long Distance)- Whether you are moving 1000 pounds of furniture to Cape Cod, Massachusetts; or 5000 pounds of furniture to Augusta, Maine; A to Z will offer a binding flat rate quote according to the weight and distance of the shipment at an affordable price.
- What is your typical process for working with a new customer?
When a staff member speaks to a new potential customer we find out exactly what they need. We ask questions and get down to the details to ensure the entire move is stress free. No job is too big or too small. We offer free estimates and counsel our customers about the whole moving process.
- What education and/or training do you have that relates to your work?
A to Z Moving and Storage has been in business for 35 years. Throughout the years we have kept our moving technology up to date and are always training employees through our A to Z Unified Moving Program. This program gives our movers an edge in the industry by boosting their efficiency and knowledge of moving.