Builders Innovation Group
Builders Innovation Group

Builders Innovation Group

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Concrete location
Sorry this pro can’t do your job, but we know other pros who can.
Introduction: As a veteran-owned and operated business, we are very detail-oriented, and take a tremendous amount of pride in our work. We treat your home with the utmost amount of respect, and make sure that you are informed and aware of every aspect of your project. We get satisfaction and enjoyment from seeing our clients faces from our work and, knowing that we have helped and changed their lives for the better.
Overview

Hired 76 times

Background checked

License verified

17 employees

5 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2023

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2017

Featured Projects

88 photos

  • Kitchen Remodel - Temecula 2022

    Kitchen Remodel

Specialties
Concrete location

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

22 reviews

5
95%
4
5%
3
0%
2
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Read reviews that mention:


pro avatar
Debbie C.
Oct 19, 2016
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Hired on Thumbtack

Hired on Thumbtack

Jordan went above and beyond our expectations. We had the inside of our house painted, new electrical plugs and outlets, new baseboards, and wood tile installed. We had many problems arise in our house with our concrete slab. He went out of his way for us to get it leveled and fixed right. Therefore, my tile floor turned out leveled, perfect, and not bumpy. He is a man of his word which is hard to find these days. I will hire him again. Thank you to Jordan and all his employees. We love our new home!
Builders Innovation Group's reply
Hi Debbie C., Thank you so much for your valuable feedback. We were thrilled by your glowing review, as it means so much to us anytime a customer takes time out to share! We take pride in our work, and our sincerest hope is that we are able to help our customers accomplish their goals. Your feedback has demonstrated that it does, and we appreciate you letting us know. Builder's Innovation Group
Ceramic or Porcelain Tile Installation
pro avatar
Mark W.
Apr 23, 2020
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Hired on Thumbtack

Hired on Thumbtack

I’ve had everything from concrete to roof repair to flooring done and BIG is AWESOME!!!! These guys are great value and absolute professionals...not a surprise since they are a veteran owned business! I will continue to recommend and use these guys for all my projects!!!!!

Details: Pour new concrete • Driveway • Less than 500 sq ft • Home

Builders Innovation Group's reply
Mark - We are forever grateful that you continue to choose Builder's Innovation Group to work with on your projects ! Thank you so much for your review . We are happy to hear that we met your expectations and look forward to working with you again. Builder's Innovation Group
Concrete Installation
pro avatar
Doreen t.
Nov 11, 2016
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Hired on Thumbtack

Hired on Thumbtack

Very professional. Attention to detail. Done in a timely manner as promised. The concrete patio was beautiful. I am very pleased. I would recommend them to anyone. I will be hiring them back in a month to color the stamped sun and seal the concrete. If I have future work I will gladly hire them again.
Builders Innovation Group's reply
Hi Doreen t., Thank you so much for your review. We were delighted to have read about how satisfied you are with the patio concrete installation. We greatly appreciate you taking the time to share, as our customers are our biggest asset. We look forward to working with you on your future projects. Builder's Innovation Group
Concrete Installation
pro avatar
Norma C.
Aug 22, 2022
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Hired on Thumbtack

Hired on Thumbtack

From day one we received great customer service. Our project manager Ed was upfront with pricing. We never had any hidden fees or up charges. Jordan, the owner was very personable. He ensure we received white glove service every step of the way. He even came by the house to ensure we were receiving quality work. Christian and Dustin worked on our kitchen and I am very please they did. They are truly the A team. The vast experience showed in their level of craftsmanship. I was very pleased with our custom cabinets and our countertops. The little details really added personality to our kitchen. We couldn't be any happier at how smooth this process was. I would recommend B.I.G. to anyone looking for great customer service and high quality craftsmanship.

Details: Full remodel of existing kitchen • No, plumbing will not need to be relocated • Yes, electrical will need to be relocated • Already have plans - just need installation • Residential

Builders Innovation Group's reply
Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences. We are glad we were able to meet your expectations. We look forward to working with you again on your future projects !
Kitchen Remodel
pro avatar
Brandie e.
Sep 3, 2016
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Hired on Thumbtack

Hired on Thumbtack

Jordan as a person was very nice. His inital follow up was prompt and he spoke very highly of his attention to detail. As a first time homeowner, I know little about construction and heavily rely on the expert knowledge of others to assist with our remodel. We hired Jordan after meeting three other contractors based solely on our interaction with him. When we originally had Jordan out to our house it was for a flooring quote only. Jordan explained he also preformed landscaping work on the side so we added that to our list. Jordan did an amazing job installing the floors! The entire dynamic of the house changed because of the floors. I was very disappointed in a few other areas which is the reason for 4 stars. We do not currently live in the house although we do have a few items in place for weekend visits. Towards the end of the job Jordan said that they were mostly finished so I had gone to check out the progress. The tile work in both bathrooms is crooked. The master bath is very noticeable. In addition, my bedding was covered in dust and they had smeared grout into the carpet in my bedroom. There was also sloppy grouting and caulking done in several areas of my home. To add insult to injury his crew decided it was ok to help themselves to my kids popcicles - this actually upset me just asuch as the tile floor. Giving credit where it is due: Jordan and Tim did have my carpets cleaned, my bedding dry cleaned and I was given the option to have them rip up the bathroom floor or receive a discount from my final bill. Jordan did offer to replace the missing popcicles as well although that never did happen. The landscape looks nice as well but we asked to keep the remaining turf and that also didn't happen. I asked jordan about it and he said what was salvageable was in our shed - it wasnt. Again, I was very happy with the floors but the other items make it hard to say if I would rehire for additional projects. Nice guy but I didn't feel like our home was cared for in the way he said it would be. If you do decide to hire Jordan my recommendations would be: 1. Get a detailed breakdown of the work 2. Notate about the use of your personal items (they completely filled up both our garbage cans) 3. Inspect. Inspect. Inspect. Check every corner.
Builders Innovation Group's reply
Brandie e., Thank you for your feedback. I am sorry to hear that our team did not meet your expectations and that you felt we were not able to provide the level of services needed. We take all reviews seriously and will use this as an opportunity to improve our services in the future. Thank you again for taking the time to share your experiences with us. Builder's Innovation Group
Floor Installation or Replacement
Credentials
License

License Type: B - General Building Contractor (CA)

License verified on 12/31/2023

Background Check

Jordan Box