House Doctor Ga

Winder, GA

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About this pro

How does your business stand out?

Our company is unique for several reasons. One is we do all estimates in person so there is never any confusion about cost and what exactly needs to be done. We guarantee our estimates within 24 hours. We background check all of our technicians as well. With our entire staff having extensive experience in the home repair business, we have streamlined the system and drastically cut overhead allowing us to pass on the savings to our customers. But I think the most important thing that makes us different is that we really like what we do, and genuinely appreciate the opportunity to earn your business.

What do you enjoy about the work you do?

I believe what my self and my technicians really enjoyed about our work is meeting new people and the sense of satisfaction one gets from a job well done. It is a great feeling to see a customer smile , when we repair the most expensive investment he will ever make. We look forward to the opportunity to serve you and truly believe that we will not disappoint .
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Location

Winder, GA 30680

Background check

Complete

Years in business

1

Number of employees

7

Times hired on Thumbtack

82

Reviews

58 Reviews
  • Shoel U. Sep 22, 2017
    Window Repair
    Verified Review
    Did a good job the first job, so hired for 2nd and 3rd, only did half of second job (thought it was done), 3rd job only did 1/4. Paid over 16k and kept getting the run around, now wont answer and when Jeff does he pushes it off to someone else. Finally just told me to go f*** myself, and sue him. Im out of over 16k, house and back yard a mess. Nothing to show for it...
  • Mrs. K. Sep 20, 2017
    General Carpentry
    Verified Review
    The guy who completed our project was top-notch.
  • Karen S. Sep 14, 2017
    Handyman
    Verified Review Updated
  • Verified Review
    The House Doctor went over and beyond my expectations! From the moment of meeting the entire team everything went smooth. Not once was I left in the dark on my project. Communication was excellent. They never did anything without my approval and always made it a point to keep in touch throughout the day to keep me updated! I have brand new plumbing in my entire house and my beautiful new bathroom complete with new tile, floor, lighting, and much more! Can't wait until my next project because they are a one stop shop and have my trust! I don't need anyone else! Great job! Thank you so much again!
  • Karen C. Sep 6, 2017
    Jeff came to give me the estimate. It was a fair estimate and he also gave me advice for the bathroom renovation I was beginning. I hired House Doctor to install an interior door and mud my bathroom walls. Mike showed up on time and worked very hard. I believe he is a perfectionist! He was a pleasure to work with and I will be hiring House Doctor for a number of jobs in the future.
  • Thumbtack Customer Jul 11, 2017
    There were some problems during the process that caused concerns. I don't know that I would hire them again.
    Jeffrey M. Jul 11, 2017

    Well we are not perfect and we don't claim to be. However we try very hard to make each and every customer happy and if you gave me your name I'll try to make you happy as well

  • Mary H. Jul 11, 2017
    Brick or Stone Repair
    Verified Review
    Jeff got back with me very quickly and sent someone out right away to fix our problem.
  • Gabrielle M. Jul 10, 2017
    Handyman
    Verified Review
    Jeff and his crew have done an extensive amount of work for us, and always go above and beyond to make sure that we are satisfied customers! Their punctuality and responsiveness are also second to none. They always make us feel like we are their only clients, even though they are are a busy crew.
  • Ms. P. Jun 20, 2017
    Handyman
    Verified Review
    Hired this company to fix on a home inspection. They either didn't complete some of the work or their work failed the second inspection. I contacted this company to spoke with Jeff who promised to come out and fix the deficiencies. The House Doctor never came. The company never called or text to reschedule. Had to hire another company to come fix what they failed to do. Very disappointed.
    Jeffrey M. Jul 6, 2017

    After investigating we think we know who the customer is and we have tried to contact several times to make customer happy or do what we is needed to remedy any issues and we have received no response from customer . We will be glad to do all possible to repair/ refund etc , but we need more info in order to take care of the problem.

  • Hector R. May 28, 2017
    Door Installation
    Verified Review
    The guys did a great job, did not take them long at all, overall very satisfied.
  • Lexie B. May 25, 2017
    Handyman
    Verified Review
    We hired House Doctor to do all the work we needed completed on our house before we could list it. This included painting rooms currentlyooo
  • Robb D. May 24, 2017
    Deck or Porch Repair
    Verified Review
    Jeff was very responsive and helpful. He went out of his way to make my very aggressive deadline and went above and beyond in collaborating with me on an inspection issue and documentation.
  • Dianne O. May 10, 2017
    Handyman
    Verified Review
    I was very happy with Jeff and Mike. They were responsive, flexible, and timely. They were both pleasant to deal with. Mike did a thorough job, and I appreciated that he communicated to me exactly what he was doing. And the price was reasonable.
  • Ace L. May 2, 2017
    Handyman
    Verified Review
    Awesome Work!!
    They did a great job!! I will use him again.
  • Tonya P. Apr 23, 2017
    Deck or Porch Repair
    Verified Review
    Deck repair, cleaning, and staining, no payment required until I was 100% satisfied, Jeff worked with me from beginning to end
  • Byron B. Apr 21, 2017
    Deck Staining
    Verified Review
    Great job!! My deck looks awesome!! Greg actually went over and above. He didn't paint the chairs in the photo. I thought I'd add to give the photo a good touch. I would definitely hire this company again.
  • Ken P. Apr 21, 2017
    Handyman
    Verified Review
    Excellent
    They were very good. Good work and good prices. Very attentive to details. Easy to work with
  • Matthew C. Apr 18, 2017
    Handyman
    Verified Review
    Great! Reasonable price and they did a good job painting several rooms
  • Mary S. Apr 17, 2017
    Handyman
    Verified Review
    Highly recommend
    They were very nice; did the work when they said they would st the price they estimated. Would totally recommend
  • Julie G. Apr 17, 2017
    Railing Repair
    Verified Review
    Easy to work with
    Jeffrey and his crew were very nice to work with. He sent someone over right away to see the job and give me a competitive quote. They then scheduled the project and Mike arrived on time and did a good job.
  • Brett L. Apr 17, 2017
    Siding Removal
    Verified Review
    Siding repair and clean up
    We hired House Doctor to fix some siding and clean up a lot of dirty siding on the back our house. They couldn't have done a better job. Jeff and his team were professional, on time, and very organized. They cleaned up so well that you wouldn't have even known work was done. The price I was quoted was the price I paid.. no hidden fees or charges, and that price was very competitive for the work done. I was always able to reach Jeff, and he stayed in touch with me the whole time. Even when I needed some follow up done after the fact, Jeff called and assured it would be done ASAP. We will use House Doctor again and recommend them to anyone needing work done
  • Demetrius V. Apr 16, 2017
    Siding Repair
    Verified Review
    Very professional, and very well done fixes.
    Holes were fixed in the siding and by the skylight very professionaly. They definitely know their stuff.
  • Gabriel B. Apr 11, 2017
    Handyman
    Verified Review Updated
    Missed Appointment
    Jeff of House Doctor GA did not show up to an appointment for an estimate despite receiving confirmation from him. Not only was he a no show, but he did not return my repeated calls and messages to him. As I result, this bad experience raises a red flag. UPDATE: This review has been amended, as received a recent message from Jeff with an explanation for missed appointment due to extenuating circumstances.
    Jeffrey M. Apr 13, 2017

    Thanks for the update Gabriel , sorry again and look forward to the opportunity to make it up to you .

  • Verified Review Original
    No Show to an Appointment
    Jeff of House Doctor GA did not show up to an appointment for an estimate despite receiving confirmation from him. Not only was he a no show, but he did not return my repeated calls and messages to him. As I result, this bad experience raises a red flag.
  • Burton R. Apr 10, 2017
    Handyman
    Verified Review
    Review of House Doctor
    Jeff, Jason was very courteous and conscientious throughout the project and time to completion met expectations. I also appreciate that I was kept updated during the project. However, there are a couple of things that keep me from giving House Doctor a wholehearted endorsement: 1. One of the support boards is still crooked. For the price paid, this is unacceptable and I am concerned that the new support system will not pass an inspection. 2. Better upfront planning could have prevented the estimate from being a moving target. I understood the reason but price increases after a project has already started are never good for a company's reputation.
    Jeffrey M. Apr 13, 2017

    We have gone and fixed the beam and refunded about 15% of the invoice . Customers say he is happy now . I hope so and if not ,all I need to know is what else he would like us to do . We will do it .

  • Lynette B. Apr 1, 2017
    General Carpentry
    Verified Review
    Great Company to Work With!
    House Doctor is a great company to work with. They were always on time with their appointments. They completed their work in the time frame they gave us. They replaced an old linoleum bathroom floor with a new tile floor. Mike did a great job of installing the tile. The floor looks wonderful! Working with this company was a great experience. I highly recommend them.
  • Alex O. Mar 28, 2017
    Interior Wall Removal
    Verified Review
    Gonna further- House Doctor is it
    Look no further- House Doctor is the only people you need for your house needs. Contracted for a full kitchen re-do; shuffling around cabinetry, outlets, knocking down a wall etc. They were communicative, thorough, clean, professional, and did s heck of a job. So much so- we're looking at doing more to the house thanks to the confidence we have in these guys. House Doctor has our Bussiness for years to come! <<>>
  • Victor K. Mar 27, 2017
    Pet Door Installation
    Verified Review
    Professional, affordable and great guys to work with!
    They were excellent! They came over first for a free consultation and gave me a quote the same day. They were then able to work with my schedule and sent over a guy who was amazingly skilled. He was able to get the installation done even though there were some incompatibilities with the dog door and my wall. I plan on using them again in the future!
  • Elizabeth D. Mar 24, 2017
    Handyman
    Verified Review
    Finally, a handyman service that delivers
    Professional and efficient from start to finish. Mike is one of those guys who can do just about everything, and do it well. I would certainly use House Doctor Ga again.
  • Holly H. Mar 20, 2017
    Door Installation
    Verified Review
    Great experience!!
    Great experience with House Doctor! They fixed my problem at the last minute, and even came on a Sunday. They were kind, timely, responsive, and answered all the questions I had. I will definitely be using them in the future!
  • Nancy H. Mar 16, 2017
    Handyman
    Verified Review
    Can help with wide variety of issues
    Jeff and his crew were extremely prompt and a valuable asset for me in long laundry list of tenant issues. Being an absentee landlord, I need honest and capable folks like these.
  • Natalie E. Mar 14, 2017
    Handyman
    Verified Review
    Great work and communication!
  • Caleb C. Mar 12, 2017
    Handyman
    Verified Review
    Great work
    We hired House Doctor to help us with a vintage airstream. It was an unusual project, and the guys that came out (Robert and Kyle) showed flexibility and problem-solving skills. They were willing to talk through the project with me, and did their best work. I would hire these guys again.
  • Joe G. Mar 5, 2017
    Handyman
    Verified Review
    Excellent work. Fair price.
    Mike was timely, professional, and did excellent work. Fair price.
  • Andy T. Feb 23, 2017
    Handyman
    Verified Review
    Very pleasant service.
    Very pleasant service. Did what they said they would. Fair price. It did however take longer than expected, but each step was communicated effectively. Thank you!
  • Hoda K. Feb 14, 2017
    Handyman
    Verified Review
    several different handyman jobs at home
    I have had a great experience with House Doctor Ga. I used them 2 times for different jobs. Jeff is extremely professional at managing the jobs. I worked with Joe and Tyler and had wonderful experience with them. Out of the different things I asked them to do, there was one job that took a little longer than anticipated, but Joe's determination and his positive attitude to get it done no matter what, was very much appreciated! Tyler is also great to work with. He is quick, honest and very efficient. It's an honor to get to know them and work with them. I will definitely call them again, whenever I have other jobs, that need to get done at home.
  • Laurie Z. Feb 14, 2017
    Handyman
    Verified Review
    Sucessful bathroom remodel.
    Remodel of kids' bathroom. There were a few bumps along the way, but Jeff kept me informed and followed up quickly to correct any issues. Part of these were on my end, due to broken components. Very polite bunch of guys who care about the end results. I'll use them for future projects.
  • Patrick N. Feb 14, 2017
    Plumbing Drain Repair
    Verified Review Updated
    Update pending
    Issue is being addressed, will update later
  • Verified Review Original
    Take the money and run
    These guys took my deposit money, and have shown no progress in 5 weeks. This job was initially estimated for 2 weeks from estimate to completion. They claim they have been tied up with city permitting, but the CoA claims they have never applied for the permit in the first place. Calls, emails and text messages are going unanswered. Beware.
  • Peter H. Feb 13, 2017
    Handyman
    Verified Review
    Professional, competent, courteous
    Fixing the effects of a water leak in the basement was competently done! In addition, from the time of the estimate to the actual job, both, Jeff Mulligan--the owner of HouseDoctor--and his contractor Matt, were courteous and professional. Only draw back, I was not aware that the estimate did not include costs of material. Certainly, will come back for more jobs.
  • Daniel P. Feb 10, 2017
    Handyman
    Verified Review
    Hire the guys at House Doctor GA. They are awesome!
    Joe Miller from House Doctor, GA did an amazing job fixing a water leak coming from where the deck meets the outside wall of the house. Joe arrived on time, worked extremely well and organized and completed the job in the time he said he was going to do it. And the final results are exactly what I was expecting!
  • A. F. Jan 27, 2017
    Awesome Crew
    House Doctor did an awesome job with putting artificial turf down on our playground. The kids and parents love it. The House Doctor crew make sure things are done right the first. I'm telling you that you can never go wrong using pros like them. They experts at what they do. I now have their number at my fingertip
    Jeffrey M. Jan 27, 2017

    Thanks Angela , don't feel bad , Thumbtack will remove the 2 star . Remember We will be here when you need us . 😎

  • Falls L. Jan 27, 2017
    Awesome Crew!
    House Doctor of Ga. I want to thank you all for completing my playground with artificial turf. I I have gotten compliments on how nice it looks and the kids and parents love it!
    Jeffrey M. Jan 27, 2017

    Type your response to this review.

  • Geoff Z. Jan 26, 2017
    Framing Carpentry
    Verified Review
    Excellent work, great communication
  • AT T. Jan 24, 2017
    Great service!
    Mike took care of every task on our list, we were very pleased.
  • Charles H. Jan 23, 2017
    Sink or Faucet Installation or Replacement
    Verified Review
    Quick response; quality work.
    Fantastic experience! Jeff contacted me within minutes of my project post. Communication was very good throughout the job. I know that job bids sight unseen are difficult, but Jeff was fair and I am completely satisfied with the quality of repair. Mike Funk actually performed the repairs. He was knowledgeable, and showed me the components and how he planned to approach the troubleshooting. Fortunately, it did not become a can of worms. I'm definitely keeping Jeff at the top of my list for any future plumbing needs.
  • Carol G. Jan 20, 2017
    Deck or Porch Repair
    Verified Review
    Great professional crew
    The crew that came out to repair and rebuild a portion of our deck was very capable. We were under a time crunch and they finished the job on time, in spite of some bad weather setting us back a few days. I highly recommend House Doctor GA.
  • Heather P. Jan 18, 2017
    Doggie Door Delight
    I got Jeff and his crew out to install a doggie door through my wall. They were very efficient, friendly, and knowledgable. They adjusted to the correct height for the several dogs that will be using it and added extra materials to ensure it won't let in the weather. Thanks House Doctor!
  • Marshell D. Jan 18, 2017
    Plumbing Drain Repair
    Verified Review
    Plumbing for a basement bath and bar area
    Jeff and Robert from House Doctor helped me with plumbing for a basement bathroom and bar area. Jeff kept in constant contact with me during the whole process and offered assistant to fix other contractors mistakes. Robert gave top notch service with his plumbing skills and a gave excellent suggestions to us about the layout of the bathroom. I highly recommend using these guys for any projects that you have. Thank you Jeff and Robert!
  • Cheryl T. Jan 17, 2017
    General Contracting
    Verified Review
    Very good jib!
    Robert did a very nice job. He worked quickly and expertly. I was veey pleased. Jeff worked with my schedule, gave a fair estimate and stuck to the budget. He also accurately assessed the amount of time the job would take. I would recommend them and will use them again.
  • Bonnie G. Jan 15, 2017
    Fence Painting
    Verified Review
    Highly Recommend!
    Excellent experience, fence looks great. Kyle was very professional from start to cleanup and l would definitely use again.
  • Hector N. Dec 30, 2016
    Handyman
    Verified Review
    Good service
    Very good and clean
  • James G. Dec 21, 2016
    Handyman
    Verified Review
    This company has high integrity
    Jeff from house doctor followed up immediately on my project, we discussed numerous items in some detail and he said he would send the perfect person for the projects at a specific agreed upon time. The handyman contacted me the morning of our scheduling and showed up exactly as he said. This handyman did everything we agreed to and I am now a huge fan of this company. I will immediately be using this company again and hopefully on an ongoing basis with all of my properties .
  • Quarnett A. Dec 18, 2016
    Handyman
    Verified Review
    Efficient & Curteous
    Jeff was great to work with. And made sure that my job was completed
  • Paul C. Dec 14, 2016
    TV Mounting
    Verified Review
    TV mounted into stone fireplace
    Jeff and Dio were very professional and did a good job completing my install with the highest of quality. I would definitely recommend them for any other projects.
  • Stanley K. Dec 7, 2016
    The House Doctor healed our house!
    This new company bent over backwards to repair numerous problems that we discovered in our new home. No matter what the problem, they were able to fix it from electric, painting,wood restoration, plumbing, to hanging pictures and shelves. All work was completed with a can do attitude and a smile. There are two important people that we must highlight. Robert's skills were too numerous to mention and a major asset to the company. Jeff managed our projects in a timely and professional manner. We highly recommend using the House Doctor.
  • Jamie S. Dec 5, 2016
    Handyman
    Verified Review
    Good work
    Good work. Would use them again.
  • Trey P. Dec 2, 2016
    Great Handyman to Work With!
    Great business to work with. Jeff is very professional and knows what he is doing. Thank you!
  • Terri H. Nov 28, 2016
    House Doctor
    We hired Jeff with House Doctor to paint our basement and provide extra support for our existing porch. They were wonderful to work with from start to finish. We needed the work completed quickly and we were extremely pleased with how they worked with us to achieve that. Dio, the sub contractor was also very pleasant to work with and made sure everything was completed to our satisfaction. We were very happy with all of the work and would definitely use House Doctor for future projects.
  • Jackie K. Nov 26, 2016
    Fast, quality craftsmanship
    Jeff and Robert were a pleasure to work with! They were able to accommodate a unique job with a quick turn around. I will be calling them back in the future. Thanks guys!
  • Shaun M. Nov 26, 2016
    Front door
    Front door was installed as quoted. Tech was professional.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
We don't really have a standard price for certain things. We do have a minimum of $150 to come out, which would be high for example if all we're doing is changing a light fixture. So we always suggest that the homeowner find a few other things around the house that need to be taken care of so we take care of those while we're there as well.
What is your typical process for working with a new customer?
Once we are contacted by a potential customer, we schedule an appointment so that myself or one of the other estimators can come out and examine the project, and give a real price not just a guess.
What education and/or training do you have that relates to your work?
I have personally helped build or grow several small businesses to be extremely successful and I have discovered that the main key to any successful business, is to surround oneself with the best possible people you can. No one individual can't do it alone. Thus all of our technicians have at least 10 years of experience. We do not cut corners, quality means more to us than profit.
How did you get started doing this type of work?
I answered an add on Craigslist years ago from a man who is beginning to build a business, but was still struggling. Within four years we were able , together to increase his business by approximately 500%. At the time I was semi retired and just looking for something to do. It has become a great experience, and I truly enjoy it. The differencc is now I'm doing it for myself.
What types of customers have you worked with?
We work with all kinds and have worked with all kinds from multimillion dollar homes to retirees on a budget. We do the best we can to try to accommodate all of our customers, including their financial needs. Does not mean we are a Charity, but as the owner I have the ability to be flexible.
Describe a recent project you are fond of. How long did it take?
We actually went to Columbus Georgia for a customer to get the house ready for rent. Including entire interior painting , flooring, etc. It was a real challenge to manage/help The crew while I was in Atlanta. But we completed the job, the customers happy, and I even made a new friend.
What advice would you give a customer looking to hire a provider in your area of work?
Get it in writing. And if there are any changes make sure they are written down too. This protects both the customer and the company doing the work. Another thing is to give no money upfront unless it is a special order item, or for example a build up of an entire deck, which may put a financial burden on the company if the lumber package is for example nine or $10,000. Otherwise especially for smaller jobs , Pay when the work is complete.
What questions should customers think through before talking to professionals about their project?
They customer should have what they want installed picked out. For example light fixtures ,paint colors etc. this will save a lot of time, and after all time is money. And let's face it as a contractor/handyman , do you really want us picking out your paint colors or light fixtures etc. HA HA. And don't forget to ask for insurance proof.