Smart Touch Cleaning, LLC
Smart Touch Cleaning, LLC

Smart Touch Cleaning, LLC

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: At Smartouch Cleaning, we take pride in our limitless approach to cleaning. Whether it's an office, club, restaurant, or house, we specialize in providing tailored cleaning services that meet your specific needs. Our flexibility and willingness to collaborate ensure that we find the perfect solution for you. Our household services encompass a range of tasks to maintain a clean and hygienic environment. This includes mopping, sweeping, disinfecting, and wiping down all surfaces in bathrooms. We also take care of cleaning and disinfecting sinks, showers, tubs, and toilets. In the kitchen, we mop, sweep, and wipe down all appliances. Additionally, we offer services such as cleaning and organizing bedrooms (including making the bed), washing dishes (additional fee), vacuuming, dusting, and polishing. For clubs, offices, and other locations, we provide sweeping, polishing, mopping, dusting, and wiping down of all surfaces. You can rely on us to leave no corner untouched, from vents to baseboards, ensuring meticulous attention to detail. To learn more about our services and discover additional paid options, please visit our website. While we may not always be the cheapest option, we firmly believe in delivering the best quality service. With years of experience in the cleaning industry, we have encountered and resolved numerous challenges. We excel at revitalizing neglected buildings and restoring their shine, resulting in improved property value, elevated worker morale, and increased productivity—a win-win situation for all. Rest assured, we take a comprehensive approach to cleaning. However, in the rare event that something goes unnoticed, our streamlined communication process ensures a swift resolution during the next cleaning session. We provide a "communication" binder in each of our closets, welcoming helpful comments from our clients. Your feedback helps us continually enhance our services. Please be aware that there is a $45 fee for all initial cleanings. We believe that you get what you pay for, and our commitment to excellence justifies the value we bring.
Overview

Hired 352 times

Background checked

12 employees

10 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Stripe, and Venmo.

Social media

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Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2023

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2022

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2019

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2017

Featured Projects

22 photos

Specialties
Cleaning method

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Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.8

134 reviews

5
90%
4
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Read reviews that mention:


pro avatar
Steve S.
Dec 11, 2023
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Hired on Thumbtack

Hired on Thumbtack

Smart Touch did an excellent job with a deep clean. They were fast, efficient and thorough. I recommend them for your cleaning needs.

Details: 3 bedrooms • 2 bathrooms • Deep cleaning • Fridge cleaning • Oven cleaning • Window cleaning (interior) • No pets in home • Just once

House Cleaning
pro avatar
NC A.
Jun 10, 2023
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Hired on Thumbtack

Hired on Thumbtack

Smart Touch Cleaning does a wonderful job! They allowed for flexibility and was a very efficient team. Came, conquered and left! The house met the expected standards! Thank you!

Details: 2 bedrooms • 2 bathrooms • Move out cleaning • No pets in home • Just once

House Cleaning
pro avatar
NC A.
Oct 13, 2023
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Hired on Thumbtack

Hired on Thumbtack

This team was awesome! They arrived on time and commenced working upon arrival. They were focused, thorough and provided the perfect outcome to their service! I would definitely recommend and request services in the future! Thanks again!

Details: 2 bedrooms • 2 bathrooms • Move out cleaning • Oven cleaning • No pets in home • Just once

House Cleaning
pro avatar
Alyssa F.
Dec 18, 2023
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Hired on Thumbtack

Hired on Thumbtack

I may have high expectations for what a deep clean entails due to stellar work performed by local cleaners in the past, but I was disappointed in the overall quality provided. The home was cleaned well for what I would consider to be routine cleaning (bathrooms, light fixtures, floors, counters, etc) and the ladies were very sweet. However, things I anticipated would be included in a deep clean (windowsills, baseboards, blinds, small marks on walls) were not touched. The team arrived 45 minutes after their scheduled time without communicating a delay and spent less than 2 hours completing the work. After walking the home when they had exited, I noted they had not touched the windows which I had requested and was charged an extra $80 for. I sent a message indicating this and was called and told they would be back in 10-15 minutes. They arrived 30 minutes later and spent 15 minutes cleaning the windows (which comes out to an hourly rate of $320 for window cleaning which is a bit comical). They were clearly not pleased to have to come back so I did not even attempt to request they clean the windowsills or blinds since they only walked in with window cleaner. Photos of a few spots that were left undone which were consistent throughout the home. I spent 30 minutes after they left finishing the cleaning myself. I can only assume they were either in a rush, were not told this was supposed to be a deep cleaning, or have poor attention to detail. Either way, I cannot in good conscience recommend unless they change their practices as there are other local providers who do a much more thorough job at comparable rates.

Details: 2 bedrooms • 2 bathrooms • Deep cleaning • Window cleaning (interior) • Pets in home • Just once

Smart Touch Cleaning, LLC's reply
Dear Alyssa, We appreciate your detailed feedback and the opportunity to address your concerns regarding your recent cleaning service. Your satisfaction remains our top priority, and we value your input. In response to your comment about our team's delay, we only guarantee arrival time of first house we clean, for delay when team were expected to return we want to clarify that we prioritize safety and do not encourage our team members to text and drive. While we understand that it can be frustrating not to receive real-time updates, the safety of our employees and others on the road is paramount. We apologize for any inconvenience this may have caused. We're pleased that we eventually reached you and promptly sent our team back to address the issues you raised. Your feedback is instrumental in helping us improve our communication practices. We also appreciate your patience in allowing our team to rectify the situation by pointing out what was missed during the cleaning. Your personal involvement in the process is valuable to us and contributes to our commitment to improving our service. After our team completed the cleaning, we naturally expected your satisfaction with the service. I genuinely wish you had reached out to me personally; I would have been more than willing to come myself or send the team back to address any areas you believed were overlooked. Your contentment is our top priority, and we are always ready to make things right. Regarding the duration of the cleaning, our records indicate that the two employees spent a total of 1 hour and 40 minutes at your location, which should have equated to 3 hours and 20 minutes of combined work. We want to ensure transparency in our services and assure you that we are dedicated to delivering the time and attention your home deserves. Our ultimate goal is to accommodate your needs and provide the high-quality service you expect. Your feedback is essential in guiding us toward improvement, and we want to ensure that your experience with us is nothing less than satisfactory. If you have any further concerns or if there's anything else we can do to enhance your experience, please feel free to reach out. We value your business and look forward to the opportunity to serve you better in the future. Sincerely, Smart Touch Cleaning
House Cleaning
pro avatar
Joy M.
May 9, 2019
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Hired on Thumbtack

Hired on Thumbtack

This crew did an excellent job in cleaning our house. I called Tuesday and they were able to come out Wednesday. We have a descent sized house and they deep cleaned with amazing thoroughness. They even took our trash in the trash cans. Surfaces were spotless. All carpets were vacuumed and sprayed down. All floors were super cleaned, and the stove/oven are showroom sparkly. I mean this as a compliment: Smart Touch are like cleaning locusts. No surface goes untouched. Thanks for a job supremely done. We’re already talking about the next time to use them, maybe even monthly.

Details: 3 bedrooms • 3 bathrooms • Deep cleaning • Window cleaning (interior) • Oven cleaning • Pets in home • Just once

House Cleaning
Credentials
Background Check

Hicham Nasseh