|Monday||9:00 a.m. to 6:00 p.m.|
|Tuesday||9:00 a.m. to 6:00 p.m.|
|Wednesday||9:00 a.m. to 6:00 p.m.|
|Thursday||9:00 a.m. to 6:00 p.m.|
|Friday||9:00 a.m. to 6:00 p.m.|
ICU Agents, LLC
About this pro
Great communication and excellent workMay 19, 2017Verified
ICU Agents were excellent with installing my security system. The price was reasonable, the communications were good, and they technicians took their time to setup the security cameras and equipment and walked me through how to monitor the systems. Highly recommended.May 1, 2017Verified
Very professional and customer oriented. Costs were alsi reasonable.Mar 1, 2017Verified
They did an excellent work installing my security system cameras and they are very polity sure I'll recomend it to my friends and familyJan 10, 2017Verified
It was truly a seamless experience - they mounted my TV on the wall and even the soundbar without any problems. And when I asked them a million questions, they were very friendly in giving me their best and most honest answer for each question. Thanks to their knowledge and honesty around what I needed and didn't need, I went back to Best Buy to return the "special" $90 wire cable that the sales person upsold me with the TV. Thanks again for all of your work and patience!Nov 18, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is determined by the needs of our customers and will vary from project to project.
- What is your typical process for working with a new customer?Depending on your needs, we will conduct a free assessment either in person or over the phone. At this point, there is no obligation to you whatsoever. After completion of the assessment we will develop a plan and share it with you. Should you decide to proceed, we will write up a contract outlining what is expected from both parties. The next step is to set a work day that is convenient for you so we can install equipment and train you on how to operate it. Our goal is to exceed your expectations and build a long-term professional relationship adding to our history of great customer reviews.
- What education and/or training do you have that relates to your work?Every employee of ICU Agents is qualified and registered with the Virginia Department of Criminal Justice. Combined, we have almost 40 years of experience in electrical and computer networking; physical and electronic security; audio/video/sound solutions; and communications.