FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, we have a written price sheet.
- What is your typical process for working with a new customer?
We send a trained project manager to meet with the homeowner or their listing agent to inspect the trouble area and if our services are needed, create a written estimate.
- What education and/or training do you have that relates to your work?
All our project managers are trained before they inspect properties, and they have weekly training meetings.