FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Neighborly Heating & Cooling Service LLC's service only accepts personal checks or cash. The service fee is $79.95 and is only charged once per season for the equipment being serviced, and then remains in effect for that entire heating or cooling season. Total repair cost will be disclosed up-front to the customer prior to any repair being performed. We do not charge by the hour as most companies do.
- What is your typical process for working with a new customer?
With new or returning customers my approach is to answer their questions as thoroughly as possible to hopefully put their mind at ease.
- What education and/or training do you have that relates to your work?
Henry Ford College and 14 years of Field Experience.