LapTek

4.6
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(19)
4.6
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19 reviews
5
89%
4
0%
3
0%
2
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1
11%
  • LARRY S.

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    i set up an appointment at my house he said he would be there as he was on route an hour or so later he called to say he was running late i told him to just wait until the next day he said he would call by noon I STILL HAVE NEVER HEARD A WORD!!! 3 DAYS WASTED SITTING ON MY BUTT I STILL DON'T HAVE A PC THAT WORKS. SO I AM NOT SAYING ANYTHING GOOD. LARRY THE NEXT ONE WAS ABOUT AS BAD.

    Feb 27, 2017Verified
  • David W.

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    Josh did an outstanding job and ended up working on one additional laptop. He also had several great ideas on improving my computers performance. I would highly recommend Josh.

    Feb 7, 2017Verified

About this pro

Repairing broken computers and laptops is actually quite fun. We understand sometimes it's frustrating dealing with a broken PC or intermittent but reoccurring problem and we are here to troubleshoot, repair and guarantee the parts and/or service that go into your computer repair. Customers that pick LapTek are very happy customers that refer people is why we do laptop/PC repair. After working on multiple platforms, desktop, laptop and tablet PC's for 15+ years. Gives me a great advantage to trouble-shoot any problem and figure out the fastest and best way to resolve it.

Years in business

8

Times hired on Thumbtack

26

Number of employees

1

Background check

Completed
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Photos and Videos

17 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      Pricing varys minimum on-site work is $50 to $85 depending on location. Part(s) pricing varies. We typically have flat rate pricing on all services.
    • What is your typical process for working with a new customer?
      Explaining estimates are typically vary accurate but can change after seeing a problem and diagnostics on a PC are complete. If ever someone chooses not to repair a PC the minimum consulting/diagnostic fee is $50.00 we may waive diagnostics fee for computers brought to us.
    • What education and/or training do you have that relates to your work?
      Most of my experience comes from 15+ years on the job training and education is more professional certificates from industry leaders like Cisco, Microsoft and CompTia.
    Coverage Area for LapTek is about 55+ miles of Wylie, TX.