About this pro
8 years in business
26 hires on Thumbtack
PC or Mac
i set up an appointment at my house he said he would be there as he was on route an hour or so later he called to say he was running late i told him to just wait until the next day he said he would call by noon I STILL HAVE NEVER HEARD A WORD!!! 3 DAYS WASTED SITTING ON MY BUTT I STILL DON'T HAVE A PC THAT WORKS. SO I AM NOT SAYING ANYTHING GOOD. LARRY THE NEXT ONE WAS ABOUT AS BAD.Feb 27, 2017Verified
Josh did an outstanding job and ended up working on one additional laptop. He also had several great ideas on improving my computers performance. I would highly recommend Josh.Feb 7, 2017Verified
Josh was very helpful with my PC repair. I had the same type of repair done 2 years ago by someone else, but I think Josh did a great job. I feel confident that my PC won't need the same repair in the future.Oct 25, 2016Verified
You were curious and polite I just wished that other techs talk to their customers with the knowledge that that your shop hasOct 19, 2016Verified
Joshua is great! On time, prepared, organized, knowledgeable, quick...opposite of a past tech I used. Brought my MAC back to life. Definitely recommend, 100%Oct 14, 2016Verified
Background check completed
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing varys minimum on-site work is $50 to $85 depending on location. Part(s) pricing varies. We typically have flat rate pricing on all services.
- What is your typical process for working with a new customer?Explaining estimates are typically vary accurate but can change after seeing a problem and diagnostics on a PC are complete. If ever someone chooses not to repair a PC the minimum consulting/diagnostic fee is $50.00 we may waive diagnostics fee for computers brought to us.
- What education and/or training do you have that relates to your work?Most of my experience comes from 15+ years on the job training and education is more professional certificates from industry leaders like Cisco, Microsoft and CompTia.