|Sunday||8:00 a.m. to 9:00 p.m.|
|Monday||8:00 a.m. to 9:00 p.m.|
|Tuesday||8:00 a.m. to 9:00 p.m.|
|Wednesday||8:00 a.m. to 9:00 p.m.|
|Thursday||8:00 a.m. to 9:00 p.m.|
|Friday||8:00 a.m. to 9:00 p.m.|
|Saturday||8:00 a.m. to 9:00 p.m.|
Bill Mason Counseling Solutions
About this pro
I would not recommend this facility. There is poor follow through with the administrative staff. Poor response times to questions. Over-billing for services. Overall an awful experience.Feb 16, 2018VerifiedBill M.'s reply
Nathan. You were initially quoted the wrong copay by a clinician who is no longer with us. He was new in the field and made a mistake. As soon as it was brought to our attention we talked with you about how you wanted the issue resolved. You told us to put the relatively small amount of overpayment towards future sessions. After the clinician left our practice you contacted us and we agreed to send you a check for what was now a very small payment. You were constantly rude on the phone and seemingly tried to be as hostile as possible. Your issue was completely resolved so I’m not sure where the problem lies. Your review does not mention that we sent you a check for the full amount in question. We don’t appreciate you projecting anger on to our staff. Good luck as you move forward.
Scam. Will be bringing together agencies to close him down. Dishonest to the core.Feb 21, 2017VerifiedBill M.'s reply
John. We have no idea what you are referencing. You never contacted us to express any concerns whatsoever. You were happy after your one session. Our certified hypnotherapist has been doing hypnotherapy for 30 years and is one of the best in the field. It’s pretty much impossible to address an “issue” that you never talked to us about.