About this pro
12 years in business
11 hires on Thumbtack
Thumbtack CustomerJul 17, 2017
Excellent service!! Very responsive, and very accommodating inmeeting my last minute needs. Friendly, professional, and personalized service. Definitely a company that I will use for all my future engraving needs!!Dec 15, 2016Verified
The engraving was magnificent. Plus they were so kind in helping and worked with me when I showed up late or made a last minute appointment. Will go there again if I need to ever engrave something againJun 29, 2016Verified
Communication could be improved. The engraving itself was not centered and final product did not look as great as expected...I had hoped the engraving would have been more apparent rather than faded and barely noticeable. A little pricey. Very nice people.Apr 20, 2016Verified
I went to Barbara to get a design laser engraved onto an iPhone 6+ case. Barbara was very wonderful to work with, and was available to meet with me on my rushed schedule. The case looked great, and she was done with it earlier than she initially quoted. I would do business with her again.Dec 26, 2015Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?For anything that our customers bring in that they have all ready purchased, there is a $25. setup fee and the actual engraving is $1.50 a minute. How long an item takes depends on the material. For example, wood usually engraves very quickly while metal marking needs to go slower. Special pricing is available for quantities For products purchased from Custom Laser Creations, the price is the cost of the product & shipping (If any) engraving is included. Since we work from home, we can keep our prices low. We can also do work that the big corporate stores can't or won't do since we can take as much time as we need to understand the needs of our customer.
- What is your typical process for working with a new customer?We work by appointment only, so we can give customers our full attention. Many projects can be done online and shipped. Email the artwork and any instructions, for any item you see on our website. Then we can ship it or you can pick it up by appointment. If you have an item that needs to be engraved, we can usually do that too. We have two state of the art laser engraving machines one is 50 watt and one is 150 watts. We can handle some products up to 4ft bx 8ft or items as small as custom earrings.
- What education and/or training do you have that relates to your work?Our lasers have been purchased from Universal Laser systems and Boss Laser systems. Both companies are highly regarded and known for their training and support of all their products. We also take advantage of additional training events held by the industry leaders and subscribe to industry magazines. We have almost 10 years experience in hands on engraving and personalization of products.