Andrea, I apologize for any issues with the plans and misunderstandings with the quote and building process. The initial quote was based on total square footage of the house and it is very clearly stated on the proposal. Your house was originally projected at 4,500 sqft and it nearly reached 8,000 sqft for both structures at the end of design. I heard your concern at the moment of making final payment and reduced the amount by more than $1,500. Also, I would like to point out that not once did I try to bill you for any additional services after plans were completed. This is libel and entirely untrue. I did respond to your concerns on 3 different occasions and each time it was deduced that your framing contractor was not reading the plans correctly. By law, in the State of Texas, any structure over 5,000 sqft must be engineered. I expressed this since the beginning of the design process but you decided not to hire a structural engineer. We have designed 100s of projects for the past 15 years and not a single time have we had any significant issues with the plans. I have clients with much larger and complex homes to testify to this. Unfortunately, when a client decides not to hire a professional General Contractor, and decides to build the project themselves, the project will encounter more issues and budget increases. Plans are not perfect and no designer/architect/engineer will ever claim them to be. I never heard about the roofing issues until after you had already made the modifications. If you had expressed the issue before the time, we would of found a solution. We had multiple meetings with the Architect and he supervised all aspects of the design. If there were any oversights, I can guarantee that you that they were not on purpose. The one item that was brought to our attention concerning a window in the one of the bedrooms, was corrected and send back to you in a matter of a couple of days. No attempt was ever made to bill you for any of this. Again, I apologize for any misunderstandings and I wish you luck on the remainder of your construction project. I will remain reachable and responsive should any further issues come up.