What is your typical process for working with a new customer?
We offer an initial consultation of 30 minutes free to new clients. We like to get an understanding of project requirements prior to submitting quotes for services.
General labor and "fix-it" services are quoted by the hour/job.
What education and/or training do you have that relates to your work?
I have an AAS in Environmental Horticulture from Lake Washington Institute of Technology. This is a hands on program that covers plant ID, landscape design, pruning, soils, turf management, botany, and topics such as irrigation, tools, bidding and estimating and propogation via the horticulture lab.
General labor and "fix-it" services are provided by my husband Fred. His areas of expertise include general maintenance, painting, hanging doors, woodworking and diagnosing, troubleshooting and repairing mechanical systems.
Do you have a standard pricing system for your service? If so, please share the details here.
Price may vary by project.
Material and disposal costs are billed separately and will be included as part of the final estimate. A 50% deposit may be required prior to initiation of contract work.
How did you get started doing this type of work?
I spent 25 years in healthcare administration, education and management consulting. After experiencing a period of unemployment I realized that it was time to do something I really enjoyed.
I went back to school to gain specific knowledge in a topic I was interested in (Horticulture) and found that I have finally found my calling. I love working with clients to identify their needs and match those with designs and plant materials to accomplish the specified outcome.
I LOVE this work and it shows in the results that you will see.
Fred has many years of experience under his belt. As a commercial fisherman and small business owner he had to know how to take care of everything. Necessity is the mother of invention... Fred is resourceful and creative at finding solutions to your problems. He knows how to get stuff done!
What types of customers have you worked with?
I have been working in the retail nursery environment for the past year. This has allowed me to gain specific knowledge and expertise in the selection, placement and maintenance of plant material. I also work with container design and placement. My favorite task is helping clients solve landscaping challenges to create spaces they enjoy all year long.
Describe a recent project you are fond of. How long did it take?
Two projects come to mind; one was a landscape design project for a family wanting to transform their landscape into outdoor living spaces and food gardens. That design project took about 15 hours from start to finish. One special feature was the need to take into consideration a child with special needs and how they could participate safely outside.
Other projects I find extremely satisfying are creating container gardens for clients. These normally take about 1-2 hours from plant selection to completion. Fast and satisfying.
What advice would you give a customer looking to hire a provider in your area of work?
For design projects, one major piece of advice I give to clients is to be prepared. The more prepared you are the less expensive and time consuming your project will be.
The more you know about what you want and what your preferences are, the less time I will need to spend teasing the information out of you.
I provide clients with a questionnaire to assist with this process.
Trust me. I know my "stuff" and I can assist you with making great decisions.
What questions should customers think through before talking to professionals about their project?
What are you wanting done?
What outcome are you looking for?
What is your budget?
What is your time frame?
How much work do you want to do in your landscape?
These are just a few. For design projects I use a questionnaire to help you think about key topics.