Full-Spec Home Repair
About this pro
Committed to "Saturday afternoon", agreed to text before coming. Texted him at 3:30 and was told he couldn't make it. Wasted my day waiting. Never again. Absolutely no respect.Aug 18, 2018VerifiedJoshua C.'s reply
This is a fraudulent negative review, I have all the message threads and evidence to explain to any of my customers that would like a better understanding. I’m sorry that rich didn’t have a better experience with my company.
Quality service and great work ethic. Definitely recommend 👍🏽👍🏽Aug 18, 2018Verified
Came out, did an awesome job for a fair price. A+ Highly recommended!Aug 17, 2018Verified
All around great service! I will use them for future roofing services.Aug 13, 2018Verified
very personable, and kept me posted on arrival time.Aug 9, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?My pricing is generally per job not hourly, each job has much more than meets the eye, but that doesn't necessarily always mean it would be higher either, it could be lower as well. I've had nothing but complete customer satisfaction in regards to price in comparison with provided work quality.
- What is your typical process for working with a new customer?We focus on communication from beginning to end to ensure the customers needs are met and hopefully exceeded, all service; repairs, maintenance, installation, will be done the right way with undivided attention and with the long road ahead in mind. I will always keep my eyes open and suggest anything that draws my attention that I see as a concern for the owner that they may not be aware of, knowing is very important, and with so many things to take on mentally in our lives, it's hard to focus on these things, this is my job and duty to do so for my customers. When the job is complete you will receive an invoice either emailed or a hard copy, business cards along with any current promotions and a follow up on the work performed.
- What education and/or training do you have that relates to your work?I have great field experience in the majority of exterior construction, including roofing, gutters, siding, carpentry, as well as electrical, I worked for professional businesses right here in Charlotte, NC, my hometown.