Carrie Silva Enterprises. Cleaning, Construction, Maintenance
About this pro
Jerry M.May 21, 2016VerifiedCarrie S.'s reply
We have responded to the last several reviews in kind by taking action to correct the problem(s) We had lost our lead man in early January and were pressed to find quality help, we have made an out with the new..in with the old adjustment and believe that our prior 5 star gold rating speaks volumes but wish to convey to any potential clients that mistakes were made and corrected...we hope you will give us the opportunity to prove it....
The Cost of the Project was very reasonable. The Crew of John & Jim were great & the completed job surpassed my expectations. I definitely will use this Company again.Jan 17, 2016Verified
A leak on the roof, I paid $600, FOR NOTHING NEVER GET FIX. ..Jan 16, 2016Verified
John did a fantastic job, and was able to have everything done in short order, I felt very fortunate to get this type of service on a Sunday. Thank you, Happy Holidays!Dec 21, 2015Verified
John is really a nice handyman! I had water & mold damage on the ceiling downstairs from an overflow in the bathtub upstairs. And he brought a buddy and they worked on my front yard (leaves were everywhere!) and I was so pleased 😊 Thank you!Dec 10, 2015Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?There is a normal range that is applied by the type of work that will be required and also upon the clients status and ability to pay, we dont believe you should have to be wealthy or take a second on your home for service...However, I feel it to be unfair to the client and to our company to quote without seeing, with the exception of very small requests.
- What is your typical process for working with a new customer?I prefer to meet with a perspective client face to face, often this is what will make or break a deal, its important for our clients to be able to personalize with us and for trust to be mutual.
- What education and/or training do you have that relates to your work?There is much to be said on this question, from my personal to the people who work with and for me. Myself as a mother and background in nursing, to the people who make this company great that are Master Carpenters, Millwrights, an Environmental engineer, Electrician, Etc.