What is your typical process for working with a new customer?
First we like to have an on-site visit, this way we see their vision.
Then we work up a free estimate, this gives them a budget to work within.
If the customer likes our vision and feels comfortable with our budget, we move forward. We then work with the homeowner to lay out the perfect plan and start to secure the necessary materials and schedule the proper trades to get the project complete. With our key ingredient used the put the whole process... Communication.