|Monday||10:00 a.m. to 7:00 p.m.|
|Tuesday||10:00 a.m. to 7:00 p.m.|
|Wednesday||10:00 a.m. to 7:00 p.m.|
|Thursday||10:00 a.m. to 7:00 p.m.|
|Friday||10:00 a.m. to 7:00 p.m.|
|Saturday||10:00 a.m. to 7:00 p.m.|
About this pro
Sandra S.Sep 5, 2018Verified
Allen was great to work with and did some services at no charge. He responded quickly with return calls and work being done.Jul 16, 2018Verified
Job still in progress. Has been very responsive, professional and accommodating.Mar 21, 2018Verified
He and I have not worked together yet but he seems like exactly what I’m looking for. We have made arrangements to begin working together soon.Mar 10, 2018Verified
Allen did a great job. He came in with a great quote and did the job in less time than we anticipated. We are very happy with his service and his work.Aug 29, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Based on $35/hour for Thumbtack Clients, Charities, and other special situations. I advertise $50/hour but usually give discounts for special situations, charities, small businesses, smaller problems or bigger projects. We will discuss what you want and only do the work after an agreed price is set. For continued relationships, I give additional discounts for referring clients.
- What is your typical process for working with a new customer?Many services are available over the phone with remote conecction. Other services need to be first hand. You may bring it to me and leave it or I can come to you. The lowest pricing is when you bring it here. Much of the time needed for repairs is spent waiting for diagnostics, tests, downloads and repairs. If done there, I have to charge for full time. If done here, I don't charge for the full time as I can do other things while waiting. Most repairs can be done in one day. I will give the cost and time estimate in your quote.
- What education and/or training do you have that relates to your work?BA in Computer Science, started with computers decades ago. No Microsoft certification, but decades of self teaching and experience. Don't worry, I have not killed anyone's computer - ever. But sure have brought many back to life.