|Monday||12:00 a.m. to 12:00 midnight|
Jack of Trades
About this pro
Kevin B.Jan 24, 2018Verified
Did an amazing job on our baseboard, Jack is a great guy! We will be using him in the future. Thank you!Jan 18, 2018Verified
Jack is now refusing to refund or complete the work. He's pretending that he was never hired. He's lying to the BBB. He doesn't stand behind his work, he lies about his work and he isn't interested in correcting the problem. I wish I would have never hired him.Aug 30, 2017Verified
Jack was so nice and seemed very competent in the walk through of the projects we needed. It took 10 days to get a quote which seemed like forever b/c it was urgent. Some of his quotes seemed very high ($150 to hang a picture) but some were reasonable. we accepted his quote for an urgent project but once we told him we wanted him to do the project and he said he would do it, we could not get him to return any emails, texts or calls to sch. him to come over, it's like he just disappeared so that was disappointing and time consuming to start all over again trying to find another person. If one doesn't have time it's better to not come and give a quote.Aug 16, 2017Jack R.'s reply
Hey K, I didn't realize that you were back in town. When we last spoke you said you were heading out of town but did not specify when you would be back, I understand you wanted to get your project done asap as you had a tenant move in already however i am not always available at a moments notice to jump on every project nor was I able to find an associate who was either. I do apologize for the 10 days it took to get everything rounded up for you, please understand that we also have to wait for material quotes as well. Anyways I am glad to see that you are back and I hope you are both doing quite well, it was an absolute pleasure meeting with you and I hope that we can catch up again soon. Take care.
Jack was professional and completely projects in a timely manner.Jul 14, 2017VerifiedJack R.'s reply
Thank you, I greatly appreciate it and congrats on the new home!
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?With every project being a little different we typically work solely on a flat bid process based off of the customers individual project estimate. This helps to ensure that our customers know what they are getting, when they can expect the project completed, and at what cost prior to commencement of their project. We find this is much more convenient for our customers as opposed to many hourly based cost scale that leaves you waiting until the end of your project to find out what the cost and completion time are.
- What is your typical process for working with a new customer?When a customer contacts us here at Jack of Trades we look to set up an opportunity to meet face to face with our customers whenever possible. Typically we try to meet up at the location of their project to ensure we are able to go over all the details of their project on site so as to not miss any details. After our initial meet up and consultation we strive get back to our customers in as little as 24 hours in most cases to begin work on their project.
- What education and/or training do you have that relates to your work?Our Highly skilled tradesman have over 18 years of industry experience and continuously strive to stay on top of all current industry practices and continuing education.