Jade's Jet City Carpet Cleaning (Home of the Incinerator)
About this pro
Grace B.Aug 5, 2016Verified
Lorraine M.Jan 8, 2016Verified
We needed some belongings decontaminated in a hurry, due to bedbugs. The people at Jade City not only did a great job, they did it on a day when a large windstorm had knocked out most of their power. It's rare that you see this level of dedication. Also, the bugs are gone!Oct 5, 2015
We had bed bugs in two houses that needed treatment. Jade came out and explained what to do and why. Both he and Liz answered all questions and did a professional job getting the houses treated ASAP. No follow up needed!Sep 26, 2015Liz M.'s reply
Thank you Phyllis!
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- What should the customer know about your pricing (e.g., discounts, fees)?We have a minimum hook up fee of $55 for local jobs. Our bed bug heat treatments are $1.10 a sq foot.
- What is your typical process for working with a new customer?We are always here to answer any questions you may have. We discuss your needs and then schedule a time for us to come and do the work. If you are scheduling a bed bug heat treatment, we have a 24 page booklet to help you prepare and have specific instructions with lists of what can and can't be safely heat treated.
- What education and/or training do you have that relates to your work?Our staff are IICRC certified in flood damage, carpet cleaning and repair, stain removal, and HAZWOPER certified for biocleans, mold removal and lead cleaning/removal. We have staff who have been working for us for over 10 years and have industry experience spanning 50+years with all our staff combined.