L&L Specialties LLC

Waco, TX

Get up to five quotes from pros like L&L Specialties LLC within hours. Get Quotes

About this pro

How does your business stand out?

I feel that we are different from a bigger company because we don't let profit margins determine what we recommend to our customers. Although profits are important and necessary, we try to recommend what is best for a customers all around situation, not just what is going to be the easiest and most profitable for us. Being around other business owners, it is easy to see how other businesses have drifted too always doing what is best for them, not the customer.

What do you enjoy about the work you do?

I personally enjoy seeing a job completed and flourishing. Lots of times before and during a project things can feel like a mess and get stressful especially for a home owner that is in transition, seeing the jobs completed and everything going beyond the customers expectation gives us satisfaction and makes it all worth it.

Location

Waco, TX 76710

Background check

Complete

Years in business

8

Number of employees

4

Times hired on Thumbtack

15

Reviews

11 Reviews
  • Cheryl D. Aug 30, 2017
    Tree Trimming and Removal
    Verified Review
    Highly recommend this company. They go beyond to finalize the job, regardless of the size of said job!
  • William S. Nov 5, 2016
    Outdoor Landscaping and Design
    Verified Review
    Resigned walkway
    Excellent job! Very professional and knowledgeable about the project.
  • Arnell M. Sep 28, 2016
    Tree Trimming and Removal
    Verified Review
    Yard cleanup
    Dusty with L&L specialties came out with his guys today and cleaned my yard front and back, picked up all the limbs, mowed, edged and cleaned up the ivy. it looks awesome. Never looked so good. Dusty also worked with me on the cost. I am soooooo happy with their work. I definitely will have them back.
  • Rebecca T. Aug 19, 2016
    Outdoor Landscaping and Design
    Verified Review
    Dusty and his team did a wonderful job! We wanted to remove our old overgrown bushes and have a new, mulched area around the front of our home with a border. He helped us pick the best material and style for what we were trying to do. He made sure to ask lots of questions to make sure that he didn't just do the basics, but make suggestions according to our preferences. It turned out way better than expected! It looks so tidy and inviting. We will be contacting him again when we have saved up and are ready to landscape the other side of our yard.
  • John P. May 13, 2016
    Outdoor Landscaping and Design
    Verified Review
    Dusty and his crew did an outstanding job! It's like night and day in comparison. I'll be using him for future projects and I recommend you call him for an estimate today!
  • Kim M. Apr 30, 2016
    Outdoor Landscaping and Design
    Verified Review
    I had contacted numerous local landscaping companies to help with ripping out and putting new plants in my flower bed, not only did this company come back with a quote, they have been fast and very reliable! We will use them again! Thank you!!
  • Judy S. Apr 23, 2016
    Outdoor Landscape Design
    Verified Review
    I would give 6 stars, but it wasn't an option. My husband and I would certainly recommend Dusty for any/all landscape projects. I found him to be true to his word from the smallest to the largest. His work is quality ! I will definitely use him and his services again and would definitely recommend him for any job large or small.
  • Dee W. Mar 20, 2016
    Lawn Mowing and Trimming (Recurring)
    Verified Review
    First now and edge of the season. Good job. Have set up bi-monthly service
  • Tracy T. Mar 4, 2016
    Lawn Mowing and Trimming (Recurring)
    Verified Review
    Dusty was at our home within a few hours after first contact. Offered to start same day and did an amazing job.
  • Lori B. Nov 16, 2015
    Outdoor Landscaping and Design
    Verified Review
    I was contacted by Dusty the same day I requested quotes on Thumbtack. The service was both prompt and professional and the work was excellent. I definite recommend L&L Specialties to anyone needing landscaping work done.
  • Karin B. Oct 16, 2015
    Multi Service Lawn Care (Recurring)
    Verified Review
    Dusty and his crew came to the house as promised and did a wonderful job cleaning the yard and landscaping. I was happy with the results. My yard looked like a different yard when they were done. Totally worth it!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Standard pricing in our business is very tricky....Every Lawn, tree, Landscape and home are different and their are many variables in place that through the years we have learned to pay attention too. I always love to come and see what the job is before talking about pricing.
What is your typical process for working with a new customer?
I always love meeting a new customer and finding out what their needs and concerns are. After getting a clear picture of the results they are looking for with their project, we give a detailed step by step plan to how the job will be done, and the timeline for completion....and of course.., how much $$!
How did you get started doing this type of work?
Well like most lawncare providers, I mowed lawns growing up. When I was layed off in 2008 from a long term job, I had to start mowing lawns again as I searched for full time work. In my first season as a lawn business we had tremendous growth that really surprised us all, and my wife and I decided to take the risk of depending solely on the future of the business for our livelihood. Here we are 7 years later, still experiencing unexpected growth in every area of our business. We are very thankful to God giving us the wisdom to learn from our mistakes, and bringing us the customers that we needed as we grew.
What types of customers have you worked with?
Our Customer base consists mainly of homeowners of every kind. Our identity as a business is really wrapped up in helping the everyday homeowner make the most of their property and budget. We have dealt with commercial business but we highly prefer the relationship that comes with the residential customer.
Describe a recent project you are fond of. How long did it take?
We recently did a flower bed make-over for a nice couple in the woodway area. They had river rock installed 4 years ago in their large front flower beds hoping that would limit the maintenance of the flower beds and would look nice as well. But unfortunately the exact opposite happened. A misconception in my field is that a whole lot of mulch or rock will keep the weeds from growing through, and that is false. The weeds came growing up in the rock and these beds were beyond cleanable. These homeowners had lost all hope of ever having a clean bed because removing the rock and starting over in there minds had to of cost more than $10,000 dollars. We were able to remove all the rock by hand in two days and completely redo their bed with a clean maintainable structure for less than %30 of their original thoughts. This is really our goal as a business, to solve problems for homeowners, and help them make smart choices for an affordable lasting landscape.
What advice would you give a customer looking to hire a provider in your area of work?
I would recommend using referrals of friends or neighbors. Using referrals often will help give extra initiative to your service provider to not cut corners and do the excellent job that you deserve.
What questions should customers think through before talking to professionals about their project?
Customers should always have a budget and timeline for their project and at lease 3 different service providers to get consultations with.