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ASM Construction & Design

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: We pay close attention to detail and work with the homeowner to get them what they want. We do things the best way possible, not the cheapest way. Being able to step back and look at the work we have completed and know that the customer is happy.
Overview

Hired 43 times

2 employees

12 years in business

Payment methods

This pro accepts payments via Cash and Check.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2017

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2016

Featured Projects

115 photos

Reviews

Customers rated this pro highly for work quality, value, and responsiveness.

Very good 4.6

18 reviews

5
89%
4
0%
3
0%
2
6%
1
5%


pro avatar
John H.
Jul 19, 2016
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Hired on Thumbtack

Hired on Thumbtack

I hired Alex to remove and replace tile flooring in my house. I hired Alex because of his professional and knowledgable demeanor. He was very thorough in his explanation of the process and materials he would use (and why he uses those materials). Alex showed up on time each day, and worked diligently to achieve the day's goals. He easily completed the project within the estimated time frame. The project had a few challenges such as tiling stair risers and a decades old sub-floor issue. Alex easily (and at reasonable cost) resolved the subfloor issue when no other contractor could even identify the problem. In the end, I am completely satisfied with the job and would recommend him for any project.
Tile Installation and Replacement
pro avatar
Lori H.
Aug 26, 2016
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Hired on Thumbtack

Hired on Thumbtack

I had tile installed in my kitchen and tv room. The positive is, the floor looks great. The negatives: the person that installed the tile was not with Marshall & Sons, but was a subcontractor. I paid for all my materials, but Alex took the left over material and kept it for himself, or got a refund and kept the money, the installer removed existing tile, but didn't take precautions and my entire house had/has a layer of fine powder (I'm still washing everything 1 1/2 weeks later), Alex agreed to add mosaic tile to my kitchen back splash (with yet another subcontractor) and the day it was to be done, nobody came. When I texted Alex a couple times to find out what was going on, he never replied. Finally, I was told a subcontractor would come this weekend to do the job, but I haven't heard a confirmation. I found another contractor on Thumbtack that wanted the job. When I texted Alex to tell him I was thinking of going with another contractor, he immediately replied "Sounds good." Alex left me hanging on a job he told me he would do. NOT GOOD.
ASM Construction & Design's reply
I am sorry for your experience with us. The installer works for my company directly and does not work for any other companies. The only material that I took was the material that was mine to take which was Ditra underlayment and thin set. We left all the tile with you that was left over from the job. We tried to get you in to our schedule for the mosaic work but we were very busy and could not get to it right away. You told me that you had already hired another contractor which I assumed was not a problem for either of us I just assumed you were in a hurry to get it done. I am sorry for the experience you had and can assure you that the experience you had is not how my company operates.
Ceramic or Porcelain Tile Installation
pro avatar
Matt r.
Jul 26, 2017
Please note this review is not about the work performed by Marshall and Sons. We never got that far. We accepted their bid in early June and asked for a date. We were told work could start "the third week of June." That week came and went without any communication. I reached out the following week and was told "sorry for the delay, we had a family emergency" (paraphrasing). Fair enough. We were told he would get back to us with a start date and were given 7/18 to begin. It's 7/26 and we haven't heard a word. I'm done chasing this down. The owner seemed very knowledgeable when we spoke to him and I had full confidence in him in the beginning. We just couldn't get him to stick and we had to start all over 6 weeks later.
Tile Installation and Replacement
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Kris C.
Aug 13, 2017
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Hired on Thumbtack

Hired on Thumbtack

Awesome!
General Carpentry
pro avatar
Candice M.
Oct 19, 2015
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Hired on Thumbtack

Hired on Thumbtack

Alex did a great job. He was very professional and worked quickly. The work looks very nice.
Bathroom Tiling