Montgomery Air Conditioning and Heating LLC
About this pro
I needed to replace the furnace in my home. Mr. Montgomery arrived a few minutes early for our scheduled appointment. He inspected the furnace area & asked questions to determine what would be suit my needs. He also listened attentively to, & provided answers to my questions & concerns. The new furnace was installed the next day. Mr. Montgomery & the young man installing the unit (I don't remember his name) arrived on time, with Mr. Montegomery checking in throughout the day. Install was completed in 1 day. It has now been about 1 month & my furnace is working great! I have a SENSI thermostat which allows me to control the unit with an app on my phone. Mr. Montgomery's follow-up & customer service have been OUTSTANDING. He has contacted me to ensure I've been happy with the unit & that the work was completed to my satisfaction. The price was very reasonable & I am COMPLETELY SATISFIED with the work.Feb 2, 2016Verified
They were very professional and a great jobJan 20, 2016Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I run a 35% GP Business and no more
- What is your typical process for working with a new customer?No pressure, and most importantly if its not broke I wont ask you to fix it, like my farther I would like multi generational clients.
- What education and/or training do you have that relates to your work?I'm a third generation contractor, I've managed some big firms here and trained many of the techs, started as a gofer and worked my way thru the learning curve my father wouldn't let me install, first I had to work in a sheet metal shop 4 years I was taught how duct work was made, then crawling thru attics, I was 17 when dad finally let me into service.