FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I keep a running price list on most items, and update as needed.
- What is your typical process for working with a new customer?
The customer calls us to set up an appointment at their home. I bring samples and we discuss options at that time. I take measurements and will email a full quote with the options we discussed. If all looks good I collect a deposit and we sign a contract. Work gets started ASAP and we continue until the job is complete.
- What education and/or training do you have that relates to your work?
Certified with all the major manufactures. I go to any and all classes they offer to keep current.