It’s free with no obligation to hire
Hired 33 times
7 years in business
(Pacific Time Zone)
9:00 a.m. to 7:00 p.m.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
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Roland worked with me on my schedule to convert (and correct) my accounts created by another bookkeeper/accountant. He worked hard to understand the organization of my 3 business entities and he managed to complete the work in a timely manner. I would recommend his services.Dec 3, 2015Verified
My decision to hire StarAct LLP to handle my bookkeeping and to provide guidance to help maintain the overall health of my business, is one of the best decisions I have made since opening my business two years ago. I have had two other accountants who made huge mistakes with my books, were afraid of technology or were just plain unresponsive. Roland reached out to me right away when I posted my request on Thumbtack. He had positive reviews and a background check which are excellent signs. I am a Thumbtack vendor so I KNOW what to look for. He even went so far as to drive to my location in New Jersey from the Bronx to show me that he was serious about gaining my business. Roland got to work right away on assessing the condition of my books and had solutions within days. He is extremely knowledgeable about all aspects of bookkeeping and tax preparation and has already helped me save money! StarAct uses the latest technology which makes it so easy for me to do my small part in the bookkeeping process. Within three weeks, StarAct had my 2015 books cleaned up and ready for tax time AND Roland came out to my location once again to review the books with me. The partners in this firm are all very well-educated and have a thriving accounting firm. Yet, they treat every client the same and make you feel like you are their most important client. They pride themselves on their level of service and responsiveness. Their rates are reasonable and fair. Based on StarAct's level of service, knowledge and responsiveness, my husband and I have decided to retain StartAct to handle our personal tax preparation and my husband plans to use StarAct for his own business as well. I would give StarAct 10 stars if I could!Jan 14, 2016Verified
Roland was extremely professional and diligent when doing my personal and business taxes. He covered all the necessary items with a remarkably quick turnaround. He is an excellent accountant that will put you at ease and negate the chances of getting audited.Nov 6, 2015
Services were fast and accurate. Highly recommended.Mar 28, 2016Verified
Roland was very professional and did a great job cleaning our book and consolidating financial statements for us.Dec 31, 2015Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing system works on a flat basis; once we agree on a fee, we provide the highest quality of service without taking into account the time it will take us to complete the project. This system ensure that the quality of the work is not impacted as a result of professional fees. In order to avoid over charging, first year clients tend to receive lower fees than usual; this allows us to understand the client work throughout the first year and reassess the work correctly on the second year and on wards. During this period, the client is introduced to our quality of work at low expense so that they decide for themselves if they want to continue the relationship.
- What is your typical process for working with a new customer?We begin with a free consultation, which allows us to understand the potential client, their needs and financial goals. During this process we ensure the potential client becomes familiar with our practice and the quality of the work our professionals offer day in and day out. This allows us to exchange enough information to assess that our practice is a good fit for the client's needs and the client is a good fit for our practice. Our main goal in every client relationship is to ensure that our practice adds value to the financial lives of our clients. We will never on board a client unless we know for sure we can add value to the client. We build a bond on personal levels with all our clients that show mutual respect and understanding.
- What education and/or training do you have that relates to your work?Everyone at our exciting and growing CPA practice is well trained with a proven successful background. All our professionals come from a Big Four accounting firm, who served some of the biggest banks on Wall Street and they are all either a CPA or MBA or both. One would assume hiring our firm would be like hiring one of the Big Four accounting firm except at significantly lower professional fees.