What should the customer know about your pricing (e.g., discounts, fees)?
Every case is different, with different challenges, and, obviously, different pricing.
What is your typical process for working with a new customer?
I speak with the client over the telephone, or respond to their email, in the most detailed way possible. I try to discover what kind of issues they are facing, and let them know how I can help them.
What education and/or training do you have that relates to your work?
I graduated from the Arizona State University College of Law and passed the Arizona bar examination in 1995. I have been practicing law for 20-years. I began my career as a Maricopa County Deputy Public Defender, worked for a year as a Staff Attorney with the U.S. Court of Appeals in San Francisco, then returned to the Phoenix area to work for a large law firm in downtown Phoenix (Streich Lang, now Quarles Brady). After that, I worked as a Deputy Maricopa County Attorney, before opening my own practice in 2002.
How did you get started doing this type of work?
I always had a strong interest in the law, going back to my childhood. Becoming an attorney was the realization of a childhood dream for me.
What types of customers have you worked with?
Professionals, non-professionals, just regular folks! I have also represented juveniles in delinquency matters, as well as corporations in white collar criminal matters in state and federal court.
What advice would you give a customer looking to hire a provider in your area of work?
Like my father always told me, "you get what you pay for." Experience matters in this business, so, most of the time, the cheapest is not the best.
What questions should customers think through before talking to professionals about their project?
What is a realistic outcome?
What are the different variables at play, here?
How experienced is the attorney?
What can I afford?