|Monday||8:00 a.m. to 6:00 p.m.|
|Tuesday||8:00 a.m. to 6:00 p.m.|
|Wednesday||8:00 a.m. to 6:00 p.m.|
|Thursday||8:00 a.m. to 6:00 p.m.|
|Friday||8:00 a.m. to 6:00 p.m.|
|Saturday||8:00 a.m. to 6:00 p.m.|
AAA Tile Masters
About this pro
David did an amazing job on my travertine floors and deck. He repaired cracks so well that I can’t even find them! Would use him again and highly recommend!Mar 28, 2018Verified
DO NOT HIRE!! Paid significant amount of money to clean and seal new travertine floors. After he finished I was instructed to not walk on floors and paid him. The next day when I was able to walk the floors it was very obvious he did not clean or seal many areas of the floor—the most obvious area still has undisturbed sawdust that was there from the week before when a cabinet was installed. Looks like he missed an entire room that he assured me he did not. Initially he ignored my calls and emails. When he finally did call back, I had already paid another guy to do the job correctly as I had family coming into town and needed my furniture back in the house. He advised he would mail a partial refund which never came. Now he is ignoring my calls completely. I even offered to let him do the job again thinking another coat of sealer wouldn’t hurt, but he just ignored me. Horrible experience!!! If you hire him, expect him to spot mop and spot seal and definitely don’t expect to be working with a man that stands behind his work! See below just a few of the MANY SPOTS HE OBVIOUSLY DIDN'T CLEAN OR SEAL.Nov 3, 2016VerifiedTile M.'s reply
This is a false statement. We had called back the next day to assist and to fix the issue. Our refund policy states that we have to come back to fixed the issue to your satisfaction. If you are not completely satisfied after the second attempt then we would issue a refund. The next day you have hired somebody else which has voided the guaranteed on our service. Those pictures that you had posted should have been clean up from your contractor that installed your cabinets. We wish that uou would have called us the next day . we would have taken care of this for you. Thank You
Photos and Videos
- What education and/or training do you have that relates to your work?AAA TILE MASTERS has been professionally train in properly maintaining floors from polishing,regrouting,recaulking, Color stain grout etc. Certified cleaner
- What advice would you give a customer looking to hire a provider in your area of work?When you do hire me I will show you what kind of work is being done. I will move furniture and clean under it. I have new equipment . I will dry your floors with a commercial fan. The system that I use vacuum and clean at the same time . The advise I have is that my quality of work will show for itself and you will be a happy customer. I pretend that I am doing work for my home.
- What questions should customers think through before talking to professionals about their project?What type of tile or natural stone do they have? Did you have your tile and grout seal ? When is the last time you had it professionally clean ? What type of cleaning process do you provide? Can you explain your cleaning procedure?