Top Knotch Flooring & Construction
About this pro
Mike has done a wonderful job working with us. He’s adaptive and communicates well. We’re comfortable having him in our home while we’re away, and he has even tended to our 115 lb high-anxiety dog who hates just about everyone, but doesn’t mind Mike. :) We had another guy doing our remodel whom we had grown frustrated with. Mike made great recommendations to help us move forward. He is a meticulous tiler and has a great work ethic. If my husband is out of town, he sends him a photo report of his work at the end of the day. He completes work in planned phases and invoices once each phase is complete. We’ll post photos soon! He’s going to stay busy because I know we’ll have more work for him soon.Feb 2, 2018Verified
Mike took our shower makeover to the next level. He assisted with tile selection, provided guidance based on his expertise, and our new shower far exceeded our expectations!! He was a perfectionist with laying the tile and was up for customizing our grout to match perfectly. He was always in contact with us on timeline and always competed the days work as promised- and he was never late! Highly recommend!!!Jul 1, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?normally, i charge a piece rate in my estimates. that usually depends on scope of work and labor intensity needed.
- What is your typical process for working with a new customer?be very friendly and listen to exactly what the customer wants. the customer is always right....
- What education and/or training do you have that relates to your work?ive been doing flooring installations for 15+ years