FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Everything is Flat rate Up Front pricing. We will always give you a price before we get started with any work on site. (Flat rate price is so you will know the final price , before we start the project. If there is extra concerns you have we can make sure to handle same day.
- What is your typical process for working with a new customer?
Once a customer calls, we do our best to offer same day service! Emergency we will come out as soon as we possibly can no matter the time of day 24/7. Once you book your call you will receive a booking confirmation from our office to confirm your appointment the day. We also send a message with a bio & picture showing who is arriving! Tritan Plumbing is family Owned and Operated for over 3 decades!
- What education and/or training do you have that relates to your work?
Illinois State Plumbing License CCDI (Cross Connection Certified) for RPZs as in sprinkler systems all have one that needs to be tested every year.