HiED / Computize
About this pro
Friendly staff! Great price!Sep 13, 2016Verified
My MacBook Pro would not boot up after sending it off to have the hard drive upgraded. Ryan did an excellent job of getting it fixed and loaded with an operating system. Ryan is your guy...he is awesome!Mar 19, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?$40 Diagnostic fee (this goes into labor at finished price) $30Transit Fee (Pickup/Dropoff) $75 virus and malware removal $75 Reformat and OS Install $80 per hour labor cost (only applicable if session is more than 30 minutes) $50 Bootcamp setup and installation. (Copy of Windows must be provided)
- What is your typical process for working with a new customer?Phone call to introduce myself and to gather as much information as possible. Promise a turn around time of no more than 1 week depending on parts that need to be ordered.
- What education and/or training do you have that relates to your work?I constantly do trainings on the latest and greatest to make sure I can keep up with any customer needs. I am also ACMT Certified, and a Dell Premium Service Provider