FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I would describe my pricing as reasonable. I'm not the most expensive or the cheapest, but I guarantee you'll be satisfied with my work or I will work on it until you are.
- What is your typical process for working with a new customer?
I try to gather as much information that I can about a customer's expectations so as not to waste either of our time. If the customer decides to move forward with the project, I typically collect a half down payment if something needs to be ordered. The other half is due upon completion of the project.
- What education and/or training do you have that relates to your work?
Twenty one years of blood, sweat and tears in the glass industry. Literally.