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Central Air Conditioning Repair or Maintenance
Got it fixedJul 10, 2019VerifiedHembree Heating and Air Conditioning, Inc.'s reply
Thank you for the 4-star review and for allowing us to work for you!
Central Air Conditioning Installation or Replacement
Great jobSep 21, 2018Verified
Hembree Heating and Air is amazing! They were quick to come out to work on my AC. They installed a “mini split” system in our family room to help keep it cool. It has been a game changer for our house! I recommend Hembree to anyone needing help with their heating/AC system!May 27, 2018Hembree Heating and Air Conditioning, Inc.'s reply
Thank you for the great review, Eric! We're so thankful for your business and even more thankful you are happy with your new system!
I haven’t had to use their actual service but have communicated with one of the office managers, Joshua, and he is such a pleasant and professional businessman.May 25, 2018
I was completely impressed by the level of professionalism that I experienced with this company. From calling and making my appointment, to the technician who came out and found my problem, to the installers who put in my new unit. Everyone was top notch. Very comparable with other companies, yet the quality of work was well above. Very happy!May 24, 2018
- What should the customer know about your pricing (e.g., discounts, fees)?We work hard to provide incredible value to our customers. Our goal is to provide world-class work at prices that surprise our customer with how low they are considering the amount of work we did for them. Because of that, we waive the diagnostic/service charge with repair.
- What is your typical process for working with a new customer?When a new customer first reaches out to us, we instantly want to get to know them and their situation so we can send the absolute best technician for the job to them as soon as possible. Once our technician arrives on site (which is usually the same day) then he or she will listen to you explain to them what's been going on, do an extremely thorough examination of your system, and then inform you if anything is wrong. Beyond that, he or she will tell you exactly how much it will cost before any work is done. We take communication and world-class customer service very seriously!
- What education and/or training do you have that relates to your work?Trade school, continuing education classes, 50+ years of being in business.