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Scott's Appliance

Scott's Appliance

Benton, AR

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About Scott's Appliance

hired 73 times on Thumbtack

We repair all makes and models of home appliances including, but not limited to: washers, dryers, hot water heaters, stoves, refrigerators, microwave ovens and dishwashers.

Our trip charge is between $10 and $25 depending on the location. We service Little Rock, Bryant, Benton, Malvern, and Hot Springs.

Give us a call! We'll fix anything!

Location

Benton, AR 72018

Reviews

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  • 5/5 stars Refrigerator Repair or Maintenance Verified Review

    Scott was very efficient and fixed the problem fast. I will definitely use him next time.

  • 5/5 stars Appliance Repair Verified Review

    Mr Scott was fabulous. His pricing is outstanding. He is super friendly and very knowledgable. I kept his card in cas I need any more repairs. I would recommend him highly.

  • 5/5 stars Oven and Stove Repair or Maintenance Verified Review

    I pay very little attention to my appliances past "does it work properly". Model number? specifics of what is causing the problem? I have no idea how to answer without using words like "the thingy on the top" or "the metal stick thing". Tom Scott was EXTREMELY patient and helpful with walking me through what I needed to do to get him the information he needed in order to have everything ready for his service call. He told me IN ADVANCE what I would be charged, and replied promptly to all my messages on thumbtack. We scheduled a time that is convenient to both of us, and I am already a satisfied customer even though he's not scheduled to come fix my stove until tomorrow. I highly recommend his company, and am super pleased with the setup of thumbtack in general.

  • 5/5 stars Washing Machine Repair or Maintenance Verified Review

  • 5/5 stars

    Dryer went out over the weekend and called Tom Monday morning! Fortunately he was able to come out the same day! Tom fixed our dryer in less than 30 minutes! His rate was very reasonable! We will definitely use his service again!

  • 5/5 stars Washing Machine Repair or Maintenance Verified Review

    Quick response. Great work. Will use Tom again!

  • 5/5 stars Dishwasher Repair or Maintenance Verified Review

    He was great! He got to my house exactly when he said he would. Came and got the job done within 30 minutes. He was totally honest with us about exactly what we needed to do! I would definitely recommend Scott's appliances to anyone!!

  • 5/5 stars Washing Machine Repair or Maintenance Verified Review

    I was not home, and Mr. Scott worked with my mom to not only get in the house, but to see what was wrong with my washer. He took a look at it, and he advised me that it was beyond repair. He was very fair and honest. I highly recommend.

  • 5/5 stars Washing Machine Repair or Maintenance Verified Review

    Very professional and informative regarding my repair. I would not hire any other company.

  • 5/5 stars Refrigerator Repair or Maintenance Verified Review

    Mr Scott was right on time,very nice and explained everything to me where I could understand and went right to work. He did not
    waste time but at the same time he was doing a great job. I will
    use him again if needed and will refer him to others.

  • 5/5 stars

    Mr. Scott came out today and worked on my clothes dryer. He was very professional and his price was very reasonable. I will definitely use him again when I need service.

  • 5/5 stars Dishwasher Repair or Maintenance Verified Review

    Thank you, thank you, thank you! Your service, knowledge, and pleasant demeanor was nothing short of awesome!

  • 5/5 stars Washing Machine Repair or Maintenance Verified Review

  • 5/5 stars Dishwasher Repair or Maintenance Verified Review

    Tom worked on the yuckiest dishwasher I had ever seen and made it work.
    Very professional
    On time
    Efficient
    All in my budget!!!

  • 5/5 stars Dishwasher Repair or Maintenance Verified Review

    We were very pleased with the service and work.

  • 5/5 stars Refrigerator Repair or Maintenance Verified Review

    Mr. Scott was very kind and even ventured out in icy weather to check my refrigerator. He checked every part and was thorough with his investigation. I will most certainly hire him again if I ever need an appliance fixed.

  • 5/5 stars

    We have used Tom a couple of times and have been very pleased with his service. While he was at our house he mentioned to me some helpful tips to prevent dryer fires or problems. He is very helpful and professional. We would recommend for any repair.

  • 5/5 stars Dishwasher Repair or Maintenance Verified Review

    Came same day I called. Very good service and let me know I'd be better off replacing my dishwasher than repairing it. Very reasonable fee for service call.

  • 5/5 stars Appliance Repair Verified Review

    Fixed my problem quickly and didn't take the opportunity to charge me for a part I didn't REALLY need! Highly recommended!

  • 5/5 stars Dishwasher Repair or Maintenance Verified Review

    Fast service and he knew exactly what was wrong with my dishwasher.

  • 5/5 stars Appliance Repair Verified Review

    Tom got back to me almost immediately, came to look at my dryer the next morning and had it fixed quick and inexpensively. Definitely recommend him and would call again if I need anything else fixed!

  • 5/5 stars

    I was dreading having my out of warranty ice-maker repaired. Mr. Scott was on time, did a great job @ a reasonable price. He is knowledgeable & honest!

  • 5/5 stars Refrigerator Repair or Maintenance Verified Review

    Prompt,professional, very reasonable on their rates. I would recommend them to family and friends. Saved their contact information for potential future needs.

  • 5/5 stars Appliance Repair Verified Review

    Mr. Scott was great. He answered my call and came 1 1/2 hour later which was unexpected. he fixed my stove and did an add on job of trying to fix my microwave which was beyond repair. His fee was extremely reasonable and I spoke to him about some other job that I thought he could help me with and he'll be coming back. I'm not from Arkansas originally and it's hard to find people you can trust but I will definitely use Mr. Tom again and highly recommend him.

  • 5/5 stars Appliance Repair Verified Review

    Extremely professional, fast and friendly service. Because my dryer wasn't worth fixing, I was extremely grateful for the honest opinion and felt that taking care of the customer was paramount. I will definitely use this company again should the need arises, and highly recommend them to everyone!!!

  • 5/5 stars Microwave Oven Services Verified Review

    Tom showed up right on time, was very professional and friendly, diagnosed and fixed the problem with my microwave. The cost was very reasonable. I will definitely call him again with any appliance repair needs. Donna S.

  • 5/5 stars

    Tom is a genius. He can fix machines he's never been inside before, like our 17-year-old Jenn-Air trash compactor, which had a hopelessly stuck ram. Saved us at least $700. Who ya gonna call? Tom Scott!

  • 5/5 stars

    Tom fixed both my refrigerator and my oven at the same time. He was absolutely professional, friendly and knowledgeable. Plus, the price was very reasonable. I would hire him again in a second.

  • 5/5 stars

    Tom was very professional and easy to talk to. He did a great job and I would highly recommend him to anyone needing work done in their home.

  • 5/5 stars Appliance Repair Verified Review

    Tom did a great job. We enjoyed our visit with him. The entire cost was less than a service call from some other shops. I highly recommend him. Chuck

  • 5/5 stars Washing Machine Repair or Maintenance Verified Review

    wonderful service and price

  • 5/5 stars Appliance Repair Verified Review

    Tom did a great job! Very friendly, professional and tries to save the customer money if at all possible. I will definitely call him to service any of our appliances in the future and refer others to him as well.

  • 5/5 stars Refrigerator Repair or Maintenance Verified Review

    Mr. Scott was here on time, performed the job quickly and efficiently, and was very affordable. We will definitely use him again and recommend him to everyone we know!

  • 5/5 stars Washer and Dryer Verified Review

    Tom installed an ignitor in my dryer. He was on time and didn't take long while at the same time being professional and friendly. His rate was very reasonable. I usually don't write reviews but this service was impressive and deems an outstanding review. I would definetly use him again and would highly reccommend him.

  • 5/5 stars Refrigerator Verified Review

    fast and knew what he was doing. Thank you

  • 5/5 stars Washer and Dryer Verified Review

    Mr. Scott was very professional. He was on time and very knowledgeable for a speedy repair. Thanks so much.

  • 5/5 stars Dishwasher Verified Review

    Very nice,knowledgeable and professional!!

  • 5/5 stars Washer and Dryer Verified Review

    Tom came out and fixed my dryer really fast! He quoted me an hourly price and stuck to it. I liked that he wasn't slow about fixing it to try and get more money from me too. Once he got here he started working quickly and got my dryer fixed in less than 2 hours! It is up and running again like new, drying my clothes with no problems. Thank you Tom, I will use your service again in the future for any repair needs I might have!

  • 5/5 stars Appliance Installation and Repair Verified Review

    Contacted Tom to come look at my dryer and he came out the very next day! He was quick, professional and courteous! My dryer was up and running in less than a hour! I will definitely use him again!

  • 5/5 stars Appliance Installation and Repair Verified Review

    Very quick & polite. was in and out in less than an hour. very affordable, checking everything before anything had to be possibly replaced.

  • 5/5 stars Appliance Installation and Repair Verified Review

    Friendly, fast to respond, courteous and repaired two appliances quickly and inexpensively. Very fair. I highly recommend Scott's.

  • 5/5 stars Appliance Installation and Repair Verified Review

    Mr. Scott did a great job!! He was available to come to my house the next day, and he worked with me really well when I needed to change my appointment time. He knew how to fix the problem right away. And, the rate that he charged for the repair was great. Thank you!

  • 5/5 stars Verified Review

    I'm having a problem with my ice maker. He hasn't completed the job yet, but he's doing a great job trying to figure out what the problem is.
    But he's been great about double checking and coming in to try different things and doing his best as a repair man. I have no complaints; he's doing a good job. I just hope that this ice maker get fixed.

  • 5/5 stars

    I spoke to Mr Scott with regard to my fridge which had stopped working. He suggested I try something over the phone and it started up and has ran since. I found him to be very courteous and helpful.
    Now my clothes drier has stopped working he is my first choice for repairs. I will update when he has looked at it.

Question and answer

Q. Why does your work stand out from others who do what you do?

A. Because I can fix anything, and I fix it right the first time. Our trip charge rate is much lower than other companies. My hourly charge also makes my service more affordable.

Q. What do you like most about your job?

A. I work primarily part time as I am retired from law enforcement. That means I don't rely on appliance repair as my only source of income: and therefore can offer my customers a job done at an affordable rate.

Q. What questions do customers most commonly ask you? What's your answer?

A. Most customers want to know when I can get there and how much I charge to look at their appliance. In most cases, I can be there the same day or the next.

If repairs are too expensive to justify repairing an appliance, I charge the trip charge and usually $15 to $25 for labor.

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