Scott's Appliance

Benton, AR

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About this pro

How does your service stand out?

Because I can fix anything, and I fix it right the first time. Our trip charge rate is much lower than other companies. My hourly charge also makes my service more affordable.

What do you enjoy about the work you do?

I work primarily part time as I am retired from law enforcement. That means I don't rely on appliance repair as my only source of income: and therefore can offer my customers a job done at an affordable rate.

Location

Benton, AR 72018

Times hired on Thumbtack

88

Reviews

55 Reviews
  • Caleb C. Aug 23, 2016
    Washing Machine Repair or Maintenance
    Verified Review
    He was a nice guy who seemed to know what he was doing!
  • Randy B. Aug 22, 2016
    Washing Machine Repair or Maintenance
    Verified Review
    Tom did a great job on the washing machine. Had the problem diagnosed before he came. Rapid response and extremely affordable. Will definitely work with him again. Thanks.
  • Audrey C. Jul 28, 2016
    Appliance Repair
    Verified Review
    Tom was awesome! Extremely professional and personable. I would definitely recommend him!
  • Keith C. Jun 21, 2016
    Appliance Repair
    Verified Review
    Very professional and thorough. Even though the electronics were gone and Tom couldn't repair for a reasonable price, he did recommend the best thing for us to do. He tried everything he could to repair, but electronics were cost prohibitive. I would gladly call him again.
  • melody l. May 23, 2016
    Dishwasher Repair or Maintenance
    Verified Review
    Tom Scott is a God send. He fixed the door on my dishwasher in no time and did NOT charge me an arm and a leg to do this simple repair. I WILL be using Tom Scott in the future! Thank you Tom Scott!!
  • Dave M. May 11, 2016
    Tom does an excellent work. Very professional, knowledgeable and prompt on service. Also you get a fair and reasonable price. The only call you need to make is to Tom!! Will use him from now on and recommend him to everyone!!
  • Valarie Y. Apr 7, 2016
    Oven and Stove Repair or Maintenance
    Verified Review
    Tom is a professional! He called, came early and fixed my Mom's stove for a reasonable price! We have finally found our handy repair guy!!!
  • Roger P. Mar 15, 2016
    Refrigerator Repair or Maintenance
    Verified Review
    Quick and professional
  • Brian B. Jan 12, 2016
    Appliance Repair
    Verified Review
    Tom showed up on time and was very organized. He knew what he was looking for and didn't "hunt and peck" to find the problem. He was very respectful of my home and my appliance. Very satisfied and will definitely call again when I need an appliance repaired. BTW: rates are the best in the area too.
  • Nicole T. Nov 11, 2015
    Appliance Repair
    Verified Review
  • Kathy G. Sep 6, 2015
    Refrigerator Repair or Maintenance
    Verified Review
    I had been told by another repairman that my side-by-side refrigerator/freezer could not be repaired, wasn't willing to give up on it so I called Tom. He had it up and running within 30 minutes at a very reasonable price. I will definitely use his company again.
  • Herschel M. Apr 26, 2015
    Refrigerator Repair or Maintenance
    Verified Review
    Scott was very efficient and fixed the problem fast. I will definitely use him next time.
  • Deborah C. Mar 22, 2015
    Appliance Repair
    Verified Review
    Mr Scott was fabulous. His pricing is outstanding. He is super friendly and very knowledgable. I kept his card in cas I need any more repairs. I would recommend him highly.
  • Mitchell C. Mar 5, 2015
    Oven and Stove Repair or Maintenance
    Verified Review
    I pay very little attention to my appliances past "does it work properly". Model number? specifics of what is causing the problem? I have no idea how to answer without using words like "the thingy on the top" or "the metal stick thing". Tom Scott was EXTREMELY patient and helpful with walking me through what I needed to do to get him the information he needed in order to have everything ready for his service call. He told me IN ADVANCE what I would be charged, and replied promptly to all my messages on thumbtack. We scheduled a time that is convenient to both of us, and I am already a satisfied customer even though he's not scheduled to come fix my stove until tomorrow. I highly recommend his company, and am super pleased with the setup of thumbtack in general.
  • Danielle H. Jan 29, 2015
    Washing Machine Repair or Maintenance
    Verified Review
  • Bob M. Dec 15, 2014
    Dryer went out over the weekend and called Tom Monday morning! Fortunately he was able to come out the same day! Tom fixed our dryer in less than 30 minutes! His rate was very reasonable! We will definitely use his service again!
  • Jeff B. Oct 8, 2014
    Washing Machine Repair or Maintenance
    Verified Review
    Quick response. Great work. Will use Tom again!
  • Sierra S. Aug 7, 2014
    Dishwasher Repair or Maintenance
    Verified Review
    He was great! He got to my house exactly when he said he would. Came and got the job done within 30 minutes. He was totally honest with us about exactly what we needed to do! I would definitely recommend Scott's appliances to anyone!!
  • Michael S. Jun 25, 2014
    Washing Machine Repair or Maintenance
    Verified Review
    I was not home, and Mr. Scott worked with my mom to not only get in the house, but to see what was wrong with my washer. He took a look at it, and he advised me that it was beyond repair. He was very fair and honest. I highly recommend.
  • Adrienne R. Jun 19, 2014
    Washing Machine Repair or Maintenance
    Verified Review
    Very professional and informative regarding my repair. I would not hire any other company.
  • Kaye D. Jun 19, 2014
    Refrigerator Repair or Maintenance
    Verified Review
    Mr Scott was right on time,very nice and explained everything to me where I could understand and went right to work. He did not waste time but at the same time he was doing a great job. I will use him again if needed and will refer him to others.
  • Nancy S. May 7, 2014
    Mr. Scott came out today and worked on my clothes dryer. He was very professional and his price was very reasonable. I will definitely use him again when I need service.
  • Cristen B. May 7, 2014
    Dishwasher Repair or Maintenance
    Verified Review
    Thank you, thank you, thank you! Your service, knowledge, and pleasant demeanor was nothing short of awesome!
  • Kelli R. May 1, 2014
    Washing Machine Repair or Maintenance
    Verified Review
  • Barbara B. Apr 25, 2014
    Dishwasher Repair or Maintenance
    Verified Review
    Tom worked on the yuckiest dishwasher I had ever seen and made it work. Very professional On time Efficient All in my budget!!!
  • Bobby A. Mar 24, 2014
    Dishwasher Repair or Maintenance
    Verified Review
    We were very pleased with the service and work.
  • Lyndsey M. Mar 3, 2014
    Refrigerator Repair or Maintenance
    Verified Review
    Mr. Scott was very kind and even ventured out in icy weather to check my refrigerator. He checked every part and was thorough with his investigation. I will most certainly hire him again if I ever need an appliance fixed.
  • Denny G. Jan 16, 2014
    We have used Tom a couple of times and have been very pleased with his service. While he was at our house he mentioned to me some helpful tips to prevent dryer fires or problems. He is very helpful and professional. We would recommend for any repair.
  • Gail S. Dec 31, 2013
    Dishwasher Repair or Maintenance
    Verified Review
    Came same day I called. Very good service and let me know I'd be better off replacing my dishwasher than repairing it. Very reasonable fee for service call.
  • Tony D. Dec 23, 2013
    Appliance Repair
    Verified Review
    Fixed my problem quickly and didn't take the opportunity to charge me for a part I didn't REALLY need! Highly recommended!
  • Diana A. Dec 21, 2013
    Dishwasher Repair or Maintenance
    Verified Review
    Fast service and he knew exactly what was wrong with my dishwasher.
  • Meri S. Dec 19, 2013
    Appliance Repair
    Verified Review
    Tom got back to me almost immediately, came to look at my dryer the next morning and had it fixed quick and inexpensively. Definitely recommend him and would call again if I need anything else fixed!
  • Sarah M. Oct 31, 2013
    I was dreading having my out of warranty ice-maker repaired. Mr. Scott was on time, did a great job @ a reasonable price. He is knowledgeable & honest!
  • Philip J. Oct 21, 2013
    Refrigerator Repair or Maintenance
    Verified Review
    Prompt,professional, very reasonable on their rates. I would recommend them to family and friends. Saved their contact information for potential future needs.
  • Albert D. Oct 18, 2013
    Appliance Repair
    Verified Review
    Mr. Scott was great. He answered my call and came 1 1/2 hour later which was unexpected. he fixed my stove and did an add on job of trying to fix my microwave which was beyond repair. His fee was extremely reasonable and I spoke to him about some other job that I thought he could help me with and he'll be coming back. I'm not from Arkansas originally and it's hard to find people you can trust but I will definitely use Mr. Tom again and highly recommend him.
  • Antinet M. Sep 24, 2013
    Appliance Repair
    Verified Review
    Extremely professional, fast and friendly service. Because my dryer wasn't worth fixing, I was extremely grateful for the honest opinion and felt that taking care of the customer was paramount. I will definitely use this company again should the need arises, and highly recommend them to everyone!!!
  • Donna S. Sep 13, 2013
    Microwave Oven Services
    Verified Review
    Tom showed up right on time, was very professional and friendly, diagnosed and fixed the problem with my microwave. The cost was very reasonable. I will definitely call him again with any appliance repair needs. Donna S.
  • Warren C. Sep 9, 2013
    Tom is a genius. He can fix machines he's never been inside before, like our 17-year-old Jenn-Air trash compactor, which had a hopelessly stuck ram. Saved us at least $700. Who ya gonna call? Tom Scott!
  • Josh S. Sep 4, 2013
    Tom fixed both my refrigerator and my oven at the same time. He was absolutely professional, friendly and knowledgeable. Plus, the price was very reasonable. I would hire him again in a second.
  • Thomas S. Jul 19, 2013
    Appliance Repair
    Verified Review
    Tom was very professional and easy to talk to. He did a great job and I would highly recommend him to anyone needing work done in their home.
  • Chuck M. Jul 5, 2013
    Appliance Repair
    Verified Review
    Tom did a great job. We enjoyed our visit with him. The entire cost was less than a service call from some other shops. I highly recommend him. Chuck
  • Abbie V. Jun 14, 2013
    Washing Machine Repair or Maintenance
    Verified Review
    wonderful service and price
  • Mandy K. Jun 10, 2013
    Appliance Repair
    Verified Review
    Tom did a great job! Very friendly, professional and tries to save the customer money if at all possible. I will definitely call him to service any of our appliances in the future and refer others to him as well.
  • Jennifer T. May 29, 2013
    Refrigerator Repair or Maintenance
    Verified Review
    Mr. Scott was here on time, performed the job quickly and efficiently, and was very affordable. We will definitely use him again and recommend him to everyone we know!
  • Bill T. Apr 10, 2013
    Washer and Dryer
    Verified Review
    Tom installed an ignitor in my dryer. He was on time and didn't take long while at the same time being professional and friendly. His rate was very reasonable. I usually don't write reviews but this service was impressive and deems an outstanding review. I would definetly use him again and would highly reccommend him.
  • Jenna L. Apr 3, 2013
    Refrigerator
    Verified Review
    fast and knew what he was doing. Thank you
  • Lynda K. Mar 18, 2013
    Washer and Dryer
    Verified Review
    Mr. Scott was very professional. He was on time and very knowledgeable for a speedy repair. Thanks so much.
  • Angie T. Mar 11, 2013
    Dishwasher
    Verified Review
    Very nice,knowledgeable and professional!!
  • Gina A. Dec 5, 2012
    Washer and Dryer
    Verified Review
    Tom came out and fixed my dryer really fast! He quoted me an hourly price and stuck to it. I liked that he wasn't slow about fixing it to try and get more money from me too. Once he got here he started working quickly and got my dryer fixed in less than 2 hours! It is up and running again like new, drying my clothes with no problems. Thank you Tom, I will use your service again in the future for any repair needs I might have!
  • Deborah G. Aug 6, 2012
    Appliance Installation and Repair
    Verified Review
    Contacted Tom to come look at my dryer and he came out the very next day! He was quick, professional and courteous! My dryer was up and running in less than a hour! I will definitely use him again!
  • Rick R. Jun 15, 2012
    Appliance Installation and Repair
    Verified Review
    Very quick & polite. was in and out in less than an hour. very affordable, checking everything before anything had to be possibly replaced.
  • Laura T. May 14, 2012
    Appliance Installation and Repair
    Verified Review
    Friendly, fast to respond, courteous and repaired two appliances quickly and inexpensively. Very fair. I highly recommend Scott's.
  • Collin M. May 5, 2012
    Appliance Installation and Repair
    Verified Review
    Mr. Scott did a great job!! He was available to come to my house the next day, and he worked with me really well when I needed to change my appointment time. He knew how to fix the problem right away. And, the rate that he charged for the repair was great. Thank you!
  • Norman C. Oct 18, 2011
    I spoke to Mr Scott with regard to my fridge which had stopped working. He suggested I try something over the phone and it started up and has ran since. I found him to be very courteous and helpful. Now my clothes drier has stopped working he is my first choice for repairs. I will update when he has looked at it.
  • Judy M. Nov 28, 2011
    Verified Review
    I'm having a problem with my ice maker. He hasn't completed the job yet, but he's doing a great job trying to figure out what the problem is. But he's been great about double checking and coming in to try different things and doing his best as a repair man. I have no complaints; he's doing a good job. I just hope that this ice maker get fixed.