FAQs
- How did you get started doing this type of work?
I wanted to provide a service that was needed in the area and have the flexibility to make my own hours.
Jessica Austin
Introduction: Family owned and operated with old fashioned values in a modern world. We treat you and your home with the pride and respect you both deserve. We are honest, dependable and sticklers for detail.
Overview
Hired 61 times
Background checked
2 employees
11 years in business
Payment methods
This pro accepts payments via Cash, Check, PayPal, and Venmo.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2016
Specialties
Property type
Reviews
Customers rated this pro highly for value, work quality, and punctuality.
Good 4.4
27 reviews
5
74%
4
15%
3
0%
2
4%
1
7%
Mark F.
Aug 8, 2015
·
Hired on Thumbtack
Hired on Thumbtack
House Cleaning
Chris N.
Sep 30, 2015
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Hired on Thumbtack
Hired on Thumbtack
House Cleaning (One Time)
Rebecca O.
Oct 23, 2015
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Hired on Thumbtack
Hired on Thumbtack
House Cleaning
Scarlett M.
Jul 19, 2016
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Hired on Thumbtack
Hired on Thumbtack
Jessica Austin's reply
I'm sorry you weren't satisfied with the cleaning. The housekeeper who cleaned your condo has been let go and your free cleaning is still available if you ever need it. It's my top priority to make sure my clients receive the best service possible.
House Cleaning (One Time)
Gail A.
Aug 11, 2016
·
Hired on Thumbtack
Hired on Thumbtack
Jessica Austin's reply
I'm sorry that you weren't satisfied. I made every attempt to resolve the problem and even completed the the cleaning myself. I always do my best to make sure my clients are happy with the cleaning. Unfortunately, some things are beyond my control. Thank you for hiring me and it was a pleasure to clean for you.
House Cleaning (One Time)
Credentials
Background Check
Jessica Austin